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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 121-130 out of 1263

OB

O Bourne

01/04/23

5 out of 5

Great payout outs and a good little…

Great payout outs and a good little additional income source

DJ

Dale Jacobs

01/01/23

1 out of 5

Free research masquerading as screening

It's exploitative. The "screening" questions can be 12 questions long. You can answer all of these questions just to be told you don't qualify. This is a way of exploiting users to provide free user research. I am closing my account.

J

Jim

12/30/22

1 out of 5

Don't waste your time

They gave me feedback that threatened to give me a one star review, but didn't because it was my first test. They said I gave "little verbal feedback" during the test, even though I was giving feedback the majority of the time. The only time I was silent was when the game was doing nothing/loading or the gameplay was the exact same for the 50th time in a row and I could not for the life of me think of more feedback to add. Not going to waste my time if they have such unreasonable ...

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C

COSMO

12/28/22

5 out of 5

Great side hustle to do online or at home

User Testing is a great side hustle to have or do online or from the comfort of your home. This isn't something to replace your 9-5 job, but rather a way to earn SUPPLEMENTAL income, your earnings on UT all depend on the time, effort, your demographics, and feedback you provide on these tests. I've made over $400 this month of December on UT. I do other side hustles and gigs as a self-employed gig worker such as online surveys and UberEATS deliveries.

PD

PUBG DillyShotYa

12/26/22

1 out of 5

Signed up with my Samsung

Signed up with my Samsung Went to do the starter test Asked me to put developer options on What options Went through my phone turned everything on nothing changed Unable to do mic check so cannot do any work or surveys if there is any

AB

Alex Brady

12/15/22

1 out of 5

Im a professional

Im a professional, did 5 gigs. They rated me 4/5 for the first 2, but said they didnt want to pay me for 1, and then they wrote me an email saying they would not be paying me for any of the work!! With no explanation!! Terrible scammers. They send you 'screener's' which are surveys in disguise - free work, and then dont pay you for your hours spent in employ. AVOID!!!!! Legal action action coming your way scammers. Overlook their bot reviews below, and you'll see the truth a little further down.

S

Samuel

12/14/22

2 out of 5

So far quite the waste of time, please improve profile data to save time.

So far quite the waste of time, approx 4 hours or more on it and I have been rejected from over 25 tests but after doing all the questions which makes me think they are also survey data collecting for free. I am a director, sell online and retail, invest, accountant, travel and drive so I fit quite a lot of other sites tests but so far accepted for only 2 tests, both of which stalled halfway in. Definitely worse than that time I saw batman vs superman in cinema. At least that was funny bad.

HP

Hemang Parekh

12/08/22

5 out of 5

No.1 Testing Website

This is a No. 1 website for testing web and prototypes before they are launching. I joined this same web as a contributor since long. Along with earning a handsome money there is also a great opportunity to learn new and amazing things! This web gives me a great joy as I can share my perspective to the World!

JR

Jennifer Ryan

12/05/22

5 out of 5

Every test you do earns at least $10

Every test you do earns at least $10, none of those tiny ‘less than a dollar’ rewards like you get from other survey sites!

CG

Chris Groenendyk

12/04/22

5 out of 5

Fun, great way to earn extra cash!

UserTesting is a great resource to earn extra money. The tests are interesting and fun to complete and you get paid for them! It is very user-friendly and interesting to see all of the things that you get to review and give your feedback on. Definitely would recommend starting your UserTesting journey!