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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1191-1200 out of 1263

HF

Helen F

08/01/18

5 out of 5

"UserTesting streamline my development process"

What do you like best about UserTesting? I'm constantly surprised by the our users! I learn so much from them as they go through the sites. The turnaround times for tests are incredible!

JF

Jonathan F

08/01/18

5 out of 5

"Great experience with UserTesting."

What do you like best about UserTesting? Rapid qualitative testing has proven tremendously valuable to us and our clients. We obtain rapid results with minimal effort. Most importantly, the voice of the user is represented to our clients.

RB

Robbie B

08/01/18

5 out of 5

"Essential tool for user testing"

What do you like best about UserTesting? All sessions are recorded so you can observe the user's experience (from their point of view). What do you dislike about UserTesting?

VS

Vera S

08/01/18

5 out of 5

"Usertesting is our tool for quick unmoderated testing on a daily basis"

What do you like best about UserTesting? - Getting VERY FAST study results - Studies are easy to create

EW

Enlie W

08/01/18

5 out of 5

"Great UX research tool"

What do you like best about UserTesting? Easy to set up study, and can get user feedback in reasonable timeframe. s What do you dislike about UserTesting?

AW

Amanda W

08/01/18

5 out of 5

"Tool we use DAILY"

What do you like best about UserTesting? It's very user friendly and constantly adding features/functionality What do you dislike about UserTesting?

RM

Ri M

08/01/18

5 out of 5

"UserTesting.com has given our design team time and confidence"

What do you like best about UserTesting? The quality of the tests we run is astonishing. No matter how niche we screen, the participants UserTesting finds us are intelligent, thoughtful, prepped and always give the most thorough, valuable responses.

AU

Anonymous User

08/01/18

5 out of 5

"Good platform"

What do you like best about UserTesting? The ability to quickly get feedback from real users What do you dislike about UserTesting?

AU

Anonymous User

08/01/18

5 out of 5

"Excellent platform"

What do you like best about UserTesting? It's so easy to use, and gets us fast insights. What do you dislike about UserTesting?

AU

Anonymous User

08/01/18

5 out of 5

"Amazing"

What do you like best about UserTesting? Listening to our users. Listening to the person and not just the numbers in analytics. What do you dislike about UserTesting?