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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1151-1160 out of 1263

AU

Anonymous User

05/02/19

5 out of 5

"Really robust and focused UX research tool for unmoderated and moderated sessions"

What do you like best about UserTesting? UT is my top choice for unmoderated research. They've also recently launched a moderated session scheduler that integrates with Zoom. Using their tool is so simple and quick, and their panel is so engaged: you can typically fill a study in less than two hours and begin watching recordings immediately as they roll in. They handle all details of incentives for both moderated and unmoderated sessions, so all you have to do is set up the tasks and launch it.

AU

Anonymous User

04/30/19

5 out of 5

"A Powerful Marketing Tool"

What do you like best about UserTesting? UT has opened up new possibilities for our company. It is a tool we use frequently to better understand our customers, who they are, and their specific needs. UT gives us a lot of flexibility since it provides various tools to conduct comprehensive research (card sorting, usability testing, survey integration, prototype testing, moderated sessions, etc.). It is a one-stop shop for all our research needs. It is a more complete and complex platform ...

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AU

Anonymous User

04/26/19

4.5 out of 5

"A great tool for quick feedback on your designs"

What do you like best about UserTesting? UserTesting is a cost-effective and convenient tool for user testing. I can create a testing plan and within as little of an hour, have user feedback. This gives me the insights I need to design new products and test those that have already shipped. Further, UserTesting has been helpful for competitive research.

AU

Anonymous User

04/26/19

4.5 out of 5

"A great tool for quick feedback on your designs"

What do you like best about UserTesting? UserTesting is a cost-effective and convenient tool for user testing. I can create a testing plan and within as little of an hour, have user feedback. This gives me the insights I need to design new products and test those that have already shipped. Further, UserTesting has been helpful for competitive research.

AU

Anonymous User

04/25/19

4.5 out of 5

"Powerful tool for user research "

What do you like best about UserTesting? you have a massive panel and our studies generally can be recruited quickly thanks to the behaviors and habits we need are widely represented in your panel.

AU

Anonymous User

04/25/19

4.5 out of 5

"Powerful tool for user research "

What do you like best about UserTesting? you have a massive panel and our studies generally can be recruited quickly thanks to the behaviors and habits we need are widely represented in your panel.

EB

Ella-Marie Barnes

04/15/19

5 out of 5

Great website which does pay out

A great website for making a bit of extra cash. I was accepted for my first test on April 4th, by April 15th I had completed 9 tests = $90. Yes, there are many screeners you don’t qualify for but these often tell you you didn’t qualify after just one question, so as not to waste much of your time. Would really recommend for making a bit of easy money!

BK

Bruce K. J

03/13/19

4 out of 5

"UserTesting - Test on end users"

What do you like best about UserTesting? Usertesting is a very important tool, for all types of developers and designers, this application or website, offers many options, so that different users from all over, can test the applications, which are uploaded to this platform, something that I really like this website, I can really know before launching an application to the public, the thought of real people about them, in our institution is something very important, since we teach our young ...

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AU

Anonymous User

02/15/19

4 out of 5

"Powerful Tool"

What do you like best about UserTesting? I think the turn around time from the testing panels and real user feedback are great. Also the Templates provided are a good way to kickstart new ideas that you may not have originally thought of.

AU

Anonymous User

02/15/19

4 out of 5

"Powerful Tool"

What do you like best about UserTesting? I think the turn around time from the testing panels and real user feedback are great. Also the Templates provided are a good way to kickstart new ideas that you may not have originally thought of.