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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1141-1150 out of 1263

AU

Anonymous User

07/23/19

4.5 out of 5

"Very useful tool overall, with some limitations"

What do you like best about UserTesting? UserTesting allows us to run tests very quickly with almost any audience we choose, and get rapid and rich feedback. What do you dislike about UserTesting?

AU

Anonymous User

07/23/19

4.5 out of 5

"Great with some areas for improvement "

What do you like best about UserTesting? The vast participant pool is amazing! The tagging/clipping/and highlight reel functionalities are also wonderful.

AU

Anonymous User

07/23/19

4.5 out of 5

"Great with some areas for improvement "

What do you like best about UserTesting? The vast participant pool is amazing! The tagging/clipping/and highlight reel functionalities are also wonderful.

AU

Anonymous User

07/23/19

4.5 out of 5

"Experience with UserTesting"

What do you like best about UserTesting? The ability to test features, designs, functions, etc. very quickly which user feedback to verify your findings. Also, I really like the ability to generate a link for our own user testing videos.

AU

Anonymous User

07/23/19

4.5 out of 5

"Very useful tool overall, with some limitations"

What do you like best about UserTesting? UserTesting allows us to run tests very quickly with almost any audience we choose, and get rapid and rich feedback. What do you dislike about UserTesting?

PH

Paul H

07/23/19

4 out of 5

"Like magic"

What do you like best about UserTesting? Usertesting is a great platform for remote user testing. It has a really nice UI for study creation and its customer account staff are delightful to work with. They have enabled my company to do much more user testing than would be possible through in person recruitment alone.

AU

Anonymous User

07/23/19

4 out of 5

"Good so far, but could be better"

What do you like best about UserTesting? The ability to watch videos easily, being able to see everyone else's tests they launched What do you dislike about UserTesting?

AU

Anonymous User

07/22/19

4 out of 5

"Great Platform for Gathering User Insights"

What do you like best about UserTesting? UserTesting is a great platform to gather unbiased and reliable insights from users about our site to continually make improvements. They are constantly improving upon the platform and always coming out with exciting new features. UT.com makes my job easier because I know I'll always be able to get human centric data back quickly so I can deliver actionable key insights to our main stakeholders.

AC

A concerned customer

06/20/19

3 out of 5

I love doing the tests with Usertesting…

I love doing the tests with Usertesting (when I actually land well-matching surveys). Sometimes, I have had to disqualify myself because I feel the tests are TOO long (40 to 60 tasks and questions?), or the customer wants 30 minutes of your time without an offer of extra payment, or they want you to pull up your web camera AFTER you accepted the tests (I wish Usertesting would weed these out or collaborate with customer about productive ways of publishing these tests).My major problem is ...

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J

Jace ———-

05/30/19

5 out of 5

Brillaint way of earn some extra money…

Brillaint way of earn some extra money by going website reviews. Have compled one fully so far. Going to keep giving it a go and see how i get on.