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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1131-1140 out of 1263

HS

Hunter S

09/24/19

2.5 out of 5

"Great concept not great fulfillment "

What do you like best about UserTesting? I love that it is very user friendly and gives many tests to take What do you dislike about UserTesting?

KF

Kane F

09/12/19

4.5 out of 5

"User Testing and Experiential Research Made Easy"

What do you like best about UserTesting? For starters, I love how easy the interface is to use. I also LOVE how fast support is to respond to issues. And the fact that there are so many people signed up in the UT panel is nice -- we already have fresh testers ready to help us, which makes scheduling our testing a dream.

KF

Kane F

09/12/19

4.5 out of 5

"User Testing and Experiential Research Made Easy"

What do you like best about UserTesting? For starters, I love how easy the interface is to use. I also LOVE how fast support is to respond to issues. And the fact that there are so many people signed up in the UT panel is nice -- we already have fresh testers ready to help us, which makes scheduling our testing a dream.

AU

Anonymous User

09/10/19

5 out of 5

"Highest Paying Testing site "

What do you like best about UserTesting? This has got to be the best paying testing website i have come across. They pay you $10 for each test. Some tests dont even last 5 minutes. Its helped me during my maternity leave

AU

Anonymous User

08/07/19

5 out of 5

"Perfect for testing functionalities of sites"

What do you like best about UserTesting? You can learn a lot about the functionality of your site here What do you dislike about UserTesting?

AU

Anonymous User

07/25/19

4.5 out of 5

"Great platform for user testing"

What do you like best about UserTesting? After having experience setting up user testing via Usertesting.com vs recruiting and bringing users in-house I can honestly say that usertesting.com makes the process much easier. The platform is very intuitive and provides exceptional tools to setup and analyze user tests.

AU

Anonymous User

07/25/19

4.5 out of 5

"Great platform for user testing"

What do you like best about UserTesting? After having experience setting up user testing via Usertesting.com vs recruiting and bringing users in-house I can honestly say that usertesting.com makes the process much easier. The platform is very intuitive and provides exceptional tools to setup and analyze user tests.

RB

Ryan B

07/23/19

5 out of 5

"A valuable resource for our UX organization"

What do you like best about UserTesting? UserTesting allows us to get user feedback quicker than any other tool we've used What do you dislike about UserTesting?

AU

Anonymous User

07/23/19

5 out of 5

"UserTesting.com Offers the Friendliest Testing"

What do you like best about UserTesting? I like that it takes a very short time to setup, launch, and hear feedback. What do you dislike about UserTesting?

AU

Anonymous User

07/23/19

4.5 out of 5

"Great with some areas for improvement "

What do you like best about UserTesting? The vast participant pool is amazing! The tagging/clipping/and highlight reel functionalities are also wonderful.