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Userpilot - Digital Adoption Platform Software

Userpilot Reviews in April 2025: User Ratings, Pros & Cons

Enhance customer experience and engagement with Userpilot.

4.7

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Userpilot Reviews & Ratings

4.7

Excellent

Based on 135 ratings & 237 reviews

Rating Distribution

Excellent

(200)

Very Good

(34)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more

Userpilot pros and cons

  • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

  • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

  • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

  • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

  • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

  • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

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Showing 1-10 out of 237

AU

Anonymous User

02/12/24

5 out of 5

"Easy to use in-app messaging"

What do you like best about Userpilot? - Easy to segment - Templated message formats and user flows

AU

Anonymous User

02/12/24

5 out of 5

"Easy to use in-app messaging"

What do you like best about Userpilot? - Easy to segment - Templated message formats and user flows

NE

Nour Eldin A

01/26/24

5 out of 5

"Young yet powerful, very well priced and support is amazing"

What do you like best about Userpilot? support, Comprehensiveness, and ease of use. Continuously rolling out new features. What do you dislike about Userpilot?

NE

Nour Eldin A

01/26/24

5 out of 5

"Young yet powerful, very well priced and support is amazing"

What do you like best about Userpilot? support, Comprehensiveness, and ease of use. Continuously rolling out new features. What do you dislike about Userpilot?

AD

Ankita D

01/09/24

5 out of 5

"Fantastic product to educate users about the core product"

What do you like best about Userpilot? A great tool to enhance user adoption and engagement rate. Easy to integrate with the core product.

AD

Ankita D

01/09/24

5 out of 5

"Fantastic product to educate users about the core product"

What do you like best about Userpilot? A great tool to enhance user adoption and engagement rate. Easy to integrate with the core product.

AW

Arnold W

01/05/24

4.5 out of 5

"Userpilot boosted our onboarding results big time."

What do you like best about Userpilot? Userpilot is: - easy to use

MP

Marcelo P

01/02/24

5 out of 5

"Fast and easey"

What do you like best about Userpilot? It's very easy to create a survey, control NPS results and it doesn't require a high level of technichal background to get a lot from the product

MP

Marcelo P

01/02/24

5 out of 5

"Fast and easey"

What do you like best about Userpilot? It's very easy to create a survey, control NPS results and it doesn't require a high level of technichal background to get a lot from the product

AU

Anonymous User

12/16/23

4.5 out of 5

"Great product, very user friendly and maturing fast."

What do you like best about Userpilot? The product is easy to integrate and offers a fluid and robust experience for our end -users while most solutions we had previously tried fired about once every 2-3 times.