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9.6

Spot Score

Userlytics - UX Software

Userlytics Reviews in April 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

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Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 51-60 out of 339

MG

Miranda Gidlof

02/22/23

5 out of 5

It is always a fun experience.

Date of experience: February 23, 2023

MA

Mary Anne Hjelmfelt

02/08/23

5 out of 5

Userlytics is good people

Daniel was very helpful and considerate. The Userlytics team makes testing a more human experience.

CH

Christina Hamilton

02/07/23

5 out of 5

Customer service is excellent

Customer service is excellent. I reached out to Daniel and his responses were so prompt and friendly and provided me with everything I needed to successfully complete the study, even though I had some initial difficulties (on my end, not theirs). Test was easy to follow with good instructions.

DT

Dharma Tatha

02/05/23

5 out of 5

Helpful

They were really helpful!

KH

Kendra Hicken

02/05/23

5 out of 5

I've been a tester for Userlytics for a…

I've been a tester for Userlytics for a few years now. They always pay on time and have great customer service. Couldn't recommend them enough.

AA

Adrian A

02/05/23

5 out of 5

Great way to learn about new products…

Great way to learn about new products and make a little side money!

MS

Marlene Sorra

02/02/23

5 out of 5

Userlytics: a professional gig

Userlytics is a good, legitimate way to earn side cash testing the usability of websites and apps. While I've had technical issues with their mobile app, their technical support is helpful and responsive.

S

Skl

02/01/23

5 out of 5

Good experience

Good experience, interesting test. Very fast response from customer service, on some questions I had. I recommend this site, as a good way to make some extra money

J

Just

01/31/23

5 out of 5

A pleasure to work with.

This platform offers a wide variety of tests and a good side income. Their support team is incredibly responsive and helpful. It's always a pleasant experience!

LD

Levi Dyson

01/24/23

5 out of 5

Would recommend!

It's an easy-to-use platform, and they pay reliably!