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9.6

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Userlytics - UX Software

Userlytics Reviews in April 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

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Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 21-30 out of 339

AU

Anonymous User

08/07/23

3.5 out of 5

"Easy to use"

What do you like best about Userlytics? Huge panel of participants and it is usually really fast to recruit for projects! It's relatively simple to set up a test and analyse the results. What do you dislike about Userlytics? The analysis function doesn't seem as slick as others we use, it can be a bit slow and requires lots of clicking around. What problems is Userlytics solving and how is that benefiting you? Identifying usabiliy issues on our clients' websites and helping us improve user ...

Read more

CR

Cristina R

08/02/23

5 out of 5

"A comprehensive platform for recruiting and testing!"

What do you like best about Userlytics? I have been Userlytics for almost a year now and what I really appreciate about it is the completeness of methods and tools for the User Research, also I really appreciate keeping contact with my Account Manager Anna who is really interested in helping us make the most about our expereience with the platform! What do you dislike about Userlytics? In my opinion something that could be improved in the platform are the trascriptions of the moderated ...

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AU

Anonymous User

08/01/23

4 out of 5

"Simple platform that gets the job done"

What do you like best about Userlytics? It is quick to set up studies and straightforward to analyze videos. The Userlytics support team is great and willing/able to help with any requests. What do you dislike about Userlytics? The interface is a little clunky and could be better organized. What problems is Userlytics solving and how is that benefiting you? I want to understand how users navigate and percieve client websites .

AM

Abdulrasaq Mubaraq

07/20/23

4 out of 5

Nice but this needs to be noticed

I would love if I get invited to test more apps and websites

HA

Haider Agha

07/09/23

5 out of 5

I completed a user testing experience…

I completed a user testing experience with Userlytics and found the journey really insightful and rewarding. They have the best team and make a user testing experience really enjoyable.

AU

Anonymous User

06/21/23

4 out of 5

"The team is fantastic, the product needs some work"

What do you like best about Userlytics? We get personalized attention, the team is responsive and flexible with ways we can use our credits so that we get the most out of it. I've enjoyed working with Anna and Sophia. What do you dislike about Userlytics? The tool is a bit frustrating to use, particularly when we want to set quotas of certain participants (e.g., gender balance, mobile vs. desktop). This forces us to create a lot of different versions of the same study which is ...

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HH

Hamza Hussain

05/30/23

2 out of 5

Good platforms with rare test in the uk

Good platforms with rare test for the uk but most are fun and easy to complete. Recently had a test for €5, which I exited after spending 15 minutes as it would have taken near 40 minutes to complete

A

ANNA

05/30/23

1 out of 5

Not even worth signing up for.

Not even worth signing up for. Everytime I get an email, the work has already gone, and I waste no time in getting straight to it and still nothing is available.

A

ANNA

05/30/23

1 out of 5

Not even worth signing up for.

Not even worth signing up for. Everytime I get an email, the work has already gone, and I waste no time in getting straight to it and still nothing is available.

ES

Edna Santos

05/21/23

5 out of 5

super efficient platform

super efficient platform, the tests are very good to do! super reliable website.