9.6
Spot Score
Transforming user experience, one study at a time.
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Starts from $49/User
Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
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Showing 11-20 out of 339
SG
Scott Glasgow
02/01/24
Very responsive
Very responsive, immediate assistance.
RW
Rebbie West
01/07/24
Racist & Evil
They started the new quite evil and derogatory like. They’re doing that racist thing where they profile you before they select you, and they are only allowing tests to people in other countries. This would’ve been ok for one or two tests, but this has been constant for pretty every test (over 10). Avoid em! They’re racist & evil.
RW
Rebbie West
01/07/24
Racist & Evil
They started the new quite evil and derogatory like. They’re doing that racist thing where they profile you before they select you, and they are only allowing tests to people in other countries. This would’ve been ok for one or two tests, but this has been constant for pretty every test (over 10). Avoid em! They’re racist & evil.
G
GrahamC
01/06/24
I didn't even get through their T&Cs
Wow I went into this after reading all the 1* reviews, expecting nothing good to come out of it and I didn't even get through their T&Cs before I deleted the app. It reads like your typical US employment laws, everyone gets screwed but the employer - They basically own all your IP and don't even have to pay you, just throw you an excuse and there's nothing you can do about it.
G
GrahamC
01/06/24
I didn't even get through their T&Cs
Wow I went into this after reading all the 1* reviews, expecting nothing good to come out of it and I didn't even get through their T&Cs before I deleted the app. It reads like your typical US employment laws, everyone gets screwed but the employer - They basically own all your IP and don't even have to pay you, just throw you an excuse and there's nothing you can do about it.
LH
Lauren H
11/14/23
"Simple, straightforward user test setup"
What do you like best about Userlytics? The dashboard is very well organized and intuitive. The ability to organize by teams and projects is very useful for our complex organizations. Test setup is simple and straightforward. Results are available quickly, and our reps are always there to help out. What do you dislike about Userlytics? The pricing model can be very confusing, I still need reminders for how our credits work and what each test will cost. What problems is Userlytics solving ...
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DK
Derrick K
11/02/23
"Allows us to get customer feedback 10x faster and cheaper"
What do you like best about Userlytics? Userlytics allows us to gather customer feedback 10x faster and cheaper than we would if we worked with a research vendor. It has been an invaluable tool for us and built trust with our development team. We recently ran a quantiative survey (n = 100) and received results in a few hours. This would've been at least a 30-day project with a vendor (kick-off meeting, proposal, contract signing, questionnaire development, fielding, results). The customer ...
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BW
Betsy W
10/24/23
"Great product with some room for improvement"
What do you like best about Userlytics? I love the ease of finding test subjects, the support team is amazing, and the tool itself for building tests is very straightforward. What do you dislike about Userlytics? The only recommendation for improvement I have so far is in creating short videos for review. It is very hard to review where you are trimming the video and it is hard to find the clips you wish to put together. I figured out a system but I feel it could be improved. What problems ...
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LG
Liz G
10/17/23
"Excellent tool for website user experience testing"
What do you like best about Userlytics? Easy to use platform. great collaboration tools, love the fact that it's easy to bring your own testers. What do you dislike about Userlytics? I haven't seen anything that I would improve yet. What problems is Userlytics solving and how is that benefiting you? Website user experience testing.
AU
Anonymous User
09/05/23
"Great way to review sites"
What do you like best about Userlytics? I think Userlytics is user friendly, and intuitive. I love that there is a computer option to review sites and a mobile app as well. What do you dislike about Userlytics? The mobile app can be a bit glitchy and hard to load What problems is Userlytics solving and how is that benefiting you? Ease of providing strong qualitative research
