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9.6

Spot Score

Userlytics - UX Software

Userlytics Reviews in April 2025: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

3.3

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Userlytics Reviews & Ratings

3.3

Good

Based on 246 ratings & 339 reviews

Rating Distribution

Excellent

(220)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Expert's Review

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 91-100 out of 339

DM

Deniz Mehmed

01/01/23

5 out of 5

Enjoyed the experience

Enjoyed providing feedback. The Userlytics team was friendly and helpful.

BK

Brady Kelly

12/31/22

5 out of 5

they are the best!!

Date of experience: January 01, 2023

FF

Felipe Furlan

12/28/22

5 out of 5

One of the best platforms to test new…

One of the best platforms to test new products or whatever they are testing.

TC

Teresa Cardinale

12/26/22

5 out of 5

Great Support

I initially had problems with the instructions of the test I was taking as there were missing steps, I contacted customer service, their response was quick as always and they helped me by giving me clear instructions of the steps to take. Userlytics is the best testing platform as they really care about their testers by first giving the ability to send a message and they always respond. I find this very helpful and most of all respectful!

SW

Srujan Winnu

12/25/22

5 out of 5

It was good experience with the…

It was good experience with the clinical trial.

MP

Miss Pita

12/23/22

5 out of 5

I've only had a few experiences because…

I've only had a few experiences because I live in a different country and we don't get that many opportunities, but when I do get them I love the every single question ask is involving or truly questioning what us as testers believe.

FW

Fathi Wert

12/22/22

5 out of 5

Wonderful website you can earn more…

Wonderful website you can earn more money by doing the job they send to you thanks for the Userlytics

JC

John Candy

12/21/22

5 out of 5

Goat site

Perfect Goated

B

Blake

12/21/22

5 out of 5

Great company and customer service

Great customer service and excellent communication.

A

Annie

12/21/22

5 out of 5

Easy to use and friendly interface

Date of experience: December 22, 2022