spotsaas-logo
Get Listed
UserIQ - Customer Success Software

UserIQ

Empower, engage, and exceed customer expectations.

4.3

Add to compare

UserIQ offers custom pricing plan

UserIQ Reviews & Ratings

4.3

Very Good

Based on 127 ratings & 116 reviews

Rating Distribution

Excellent

(76)

Very Good

(35)

Good

(3)

Poor

(1)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 116

AU

Anonymous User

08/21/19

5 out of 5

"Great insight into your customer engagement!"

What do you like best about UserIQ? The ease of use in regards to tracking the product use. The product also helps me keep track oof customers using our tool. It allows me to track my customers to see who's using our product the most and where I need to be more engaging with other customers.

AU

Anonymous User

07/26/19

5 out of 5

"Sales, Professional Services and Implementation"

What do you like best about UserIQ? The UserIQ solution is extremely flexible with the product providing key intelligence and insights regarding customer usage and adoption. UserIQ's sales and support teams are very responsive and made the choice easy to utilize their solution. Their hands-on approach to ensure we have successful training, campaigns and launches far exceeded our expectations. They have gone above and beyond meeting tight deadlines and are continuously in communication ...

Read more

AU

Anonymous User

07/25/19

5 out of 5

"Great for Tracking User Behavior "

What do you like best about UserIQ? The ability to name features and pages, as well as wildcard, provides powerful tracking framework for getting customer insights by attributing visits and product utilization to users and accounts

AM

Arash M

07/08/19

5 out of 5

"Great Support and Service"

What do you like best about UserIQ? Easy to use platform, easy integration. Lot's of customization. Great mix of features at the price point. Simple to leverage across multiple teams within an organization.

SS

Sherry S

03/27/19

5 out of 5

"Powerful tool for all departments!"

What do you like best about UserIQ? This company goes above and beyond to make sure that they implement what they deliver for their customers. The support is outstanding and the features are extremely helpful.

AU

Anonymous User

02/26/19

5 out of 5

"Excellent Platform"

What do you like best about UserIQ? User intelligence, as well as the ease of implementing the products into our systems. What do you dislike about UserIQ?

JG

John G

09/12/18

5 out of 5

"UserIQ"

What do you like best about UserIQ? Quality of the product is high and we have seen continual improvement. Customer service has been exceptional and highly responsive to our needs.

TZ

Tom Z

08/28/18

5 out of 5

"Helping us with Health Score"

What do you like best about UserIQ? UserIQ is helping us by pulling in usage data and a variety of other factors to influence a health score. The user guides are very helpful and powerful to use, even if a tad complicated to set up. The platform is growing and UserIQ values our feedback highly, ensuring we have a voice to shape UserIQ for our future needs.

AU

Anonymous User

08/24/18

5 out of 5

"UserIQ is helping us with onboarding and client experience"

What do you like best about UserIQ? The onboarding is extremely helpful. The ability to segment consumers works great! What do you dislike about UserIQ?

LH

Linnéa H

08/09/18

5 out of 5

"Very positive experience working with UserIQ"

What do you like best about UserIQ? The support from their team and their efforts in getting us up and running as quickly as possible. What do you dislike about UserIQ?