UserGuiding Reviews in February 2025: User Ratings, Pros & Cons

"So happy with Userguiding"

What do you like best about UserGuiding? Userguiding is a no-coding tool. Implementation is reaally easy and creation of guides and hotspots is intuitive, as well as the segmentation function and dashboard. What do you dislike about UserGuiding? No being able to publish directly from the chrome extension. The rest is great! What problems is UserGuiding solving and how is that benefiting you? We are improving product adoption.

"So happy with Userguiding"

What do you like best about UserGuiding? Userguiding is a no-coding tool. Implementation is reaally easy and creation of guides and hotspots is intuitive, as well as the segmentation function and dashboard. What do you dislike about UserGuiding? No being able to publish directly from the chrome extension. The rest is great! What problems is UserGuiding solving and how is that benefiting you? We are improving product adoption.

"Excellent customization and promising roadmap"

What do you like best about UserGuiding? Userguiding provides an impressive feature set that can do more than it seems. From simple step-basis guided tours to almost seamless splash pages that look product branded. 10/10 customer support. What do you dislike about UserGuiding? Many basic features are still lacking (i.e., ability to change the background color for different tiles in a single step, more typography, select the position of the step on the screen, etc) However, their roadmap ...

"Excellent customization and promising roadmap"

What do you like best about UserGuiding? Userguiding provides an impressive feature set that can do more than it seems. From simple step-basis guided tours to almost seamless splash pages that look product branded. 10/10 customer support. What do you dislike about UserGuiding? Many basic features are still lacking (i.e., ability to change the background color for different tiles in a single step, more typography, select the position of the step on the screen, etc) However, their roadmap ...

"UserGuiding is amazing. I have evaluated almost a dozen"

What do you like best about UserGuiding? The builder, the API, the support, the panel, the UI What do you dislike about UserGuiding? No. I have not found anything missing. it is great Recommendations to others considering UserGuiding: I have evaluated almost a dozen of such tools. UserGuiding is clearly the best in the builder, admin, segmentation, and support. Many others did not have mobile support What problems is UserGuiding solving and how is that benefiting you? Introducing new users ...

"UserGuiding is amazing. I have evaluated almost a dozen"

What do you like best about UserGuiding? The builder, the API, the support, the panel, the UI What do you dislike about UserGuiding? No. I have not found anything missing. it is great Recommendations to others considering UserGuiding: I have evaluated almost a dozen of such tools. UserGuiding is clearly the best in the builder, admin, segmentation, and support. Many others did not have mobile support What problems is UserGuiding solving and how is that benefiting you? Introducing new users ...

"Great self-service onboarding with UserGuiding"

What do you like best about UserGuiding? With the help of UserGuiding, we were able to create interactive guides for our SaaS solution. Now, new users can onboard themselves and know exactly how the software works in less than 15 minutes. Creating these guides is super easy and they work very reliably! What do you dislike about UserGuiding? There is nothing that I find bad. However, the analysis options for the guides could be a bit better. However, the software is constantly growing and ...

"Great self-service onboarding with UserGuiding"

What do you like best about UserGuiding? With the help of UserGuiding, we were able to create interactive guides for our SaaS solution. Now, new users can onboard themselves and know exactly how the software works in less than 15 minutes. Creating these guides is super easy and they work very reliably! What do you dislike about UserGuiding? There is nothing that I find bad. However, the analysis options for the guides could be a bit better. However, the software is constantly growing and ...

"UG abled us to follow user experience in a point of its view"

What do you like best about UserGuiding? To show users/customers how they should behave to utilize our software from our eyes. Also, follow them how they react to our way of doing it. In these two perspectives, we managed to evaluate our software development steps as customer behaviours. What do you dislike about UserGuiding? This question took my time to think about. Frankly, we have never faced such a problem rather than some technical points. Even if, it had been a few days to correct ...

"UG abled us to follow user experience in a point of its view"

What do you like best about UserGuiding? To show users/customers how they should behave to utilize our software from our eyes. Also, follow them how they react to our way of doing it. In these two perspectives, we managed to evaluate our software development steps as customer behaviours. What do you dislike about UserGuiding? This question took my time to think about. Frankly, we have never faced such a problem rather than some technical points. Even if, it had been a few days to correct ...