UserGuiding Reviews in February 2025: User Ratings, Pros & Cons

"Quick and Simple"

What do you like best about UserGuiding? The best thing we like about userguiding is the fact we can inform our providers on certain key points of our website, which in turn takes down the number of requests for those particular subjects. What do you dislike about UserGuiding? I do not think anything is wrong with userguiding, I am yet to find a fault at the moment but I would say it can be a little tricky for someone who is not used to using the software. What problems is UserGuiding ...

"Very intuitive and easy to get in-app messages across"

What do you like best about UserGuiding? I love that it is intuitive and in-app messages can be designed by anyone. The settings have everything customizable from audience to scheduling etc. What do you dislike about UserGuiding? Nothing. It's amazing and easy to use for us. What problems is UserGuiding solving and how is that benefiting you? We can market messages to our userbase to apply for additional feature enhancements for additional charges, and we can market release notes when ...

"Easy implementation and effective delivery"

What do you like best about UserGuiding? UG provided us a simple tool to provide user support in our application. The ability to target custom content to users with specific traits makes it easy for us to plan feature releases. What do you dislike about UserGuiding? We use a lot of subdomains in our system I wish it was easier to exclude domains instead of targeting domains. It is hard to ay this content shows for everyone except a specific domain. What problems is UserGuiding solving and ...

"User Guiding for our customer portal went really well"

What do you like best about UserGuiding? User Guiding is really easy to pick up and learn. I think it will really be a benefit to our customers so they are guided with what is new in the portal and how to best navigate it. What do you dislike about UserGuiding? My only recommendation is that it would be nice if a guide could point to two locations on a page at once but only use one guide modal. Everything else is great. What problems is UserGuiding solving and how is that benefiting you? We ...

"It is very easy to create a user guiding"

What do you like best about UserGuiding? Everything is easy. I am not a technical person, but I can discover the tool by myself and start creating user guidings in a day. What do you dislike about UserGuiding? What I don't like is that I cannot do research in a Resource Center. What problems is UserGuiding solving and how is that benefiting you? User Guiding helps us lower the learning curve of our application and helps our users adopt to the application easily.

"The platform that changed my software"

What do you like best about UserGuiding? The customization possibilities and the facilities to build what I need. What do you dislike about UserGuiding? Reports could be richer in terms of use, without the need for external components What problems is UserGuiding solving and how is that benefiting you? We accelerated our onboarding process considerably. Facilitating and simplifying the adoption of all features of our platform. Even the most complex ones.

"Great guided tutorials for users."

What do you like best about UserGuiding? Helping users navigate a new application is sometimes difficult. User Guiding ensures that new users can take time on their own when onboarding to familiarize themselves with the interface. Pairing this with live training is a great way to make customers feel supported. What do you dislike about UserGuiding? Sometimes when we are looking to target a certain CS Selector, UG has a hard time accurately adding the tooltip to the specific button we're ...

"I really like it :)"

What do you like best about UserGuiding? The ability to change the order of steps in a guide, really user-friendly UI... What do you dislike about UserGuiding? I can't change the color of clicked link :( What problems is UserGuiding solving and how is that benefiting you? User Guiding helped us with the Onboarding of new clients, presentation of new features, and announcements, but also with Onboarding of new employees

"Self sufficient Product Onboarding"

What do you like best about UserGuiding? Userguiding is one of the most exciting products I have used. It shows how far no code solutions have come. I can summarise Userguiding's benefits in the following points: - 1. No Code capability is vast - I could accomplish multiple types of tours without developer intervention. 2. Robust documentation - Documentation is sufficient for onboarding. You would not require any support. 3. Intuitive functionalities - Anybody who has interacted with web ...

"Fabuloso!!"

What do you like best about UserGuiding? Plataforma Intuiitiva, gera grande valor agregado, na criação de conteúdo para usuários finais. Suporte é sensacional! Sempre disponíveis, atenciosos e eficazes no entendimento das dúvidas! What do you dislike about UserGuiding? Ainda não consegui identificar nenhuma desvantagem! What problems is UserGuiding solving and how is that benefiting you? Onboarding usuários