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9.1/10

Spot Score

UseResponse - Help Desk Software

UseResponse

Effortless help desk management made easy.

4.2

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Starts from $1,490/Year

UseResponse Reviews & Ratings

4.2

Very Good

Based on 22 ratings & 21 reviews

Rating Distribution

Excellent

(17)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 3-4 out of 21

07/30/15

5 out of 5

Excellent product & excellent service!

What do you like best? UseResponse has been the selected product for our self serve support forum concept. They have delivered with great quality & service, and not to mention with great agility. It is also very cost competitive compared to other vendors. What do you dislike? The payment method was a bit of a pain, but this is not just because of UR. It's also a set up in our company. Since UR is a small vendor, they do not have other payment options other than online transaction What ...

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07/30/15

5 out of 5

Best solution for complete support center - all-in-one!!

What do you like best? We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal What do you dislike? Dislike? in this wonderfull product? no noo What business problems are you solving with the product? What benefits have you realized? One plattform for all feedback channels in one solution!