Upside Business Travel Reviews in April 2025: User Ratings, Pros & Cons

DISCONTINUED

"We Love these guys!"

"Booking flights for team of 12"

What do you like best? It's extremely easy to find and book flights through Upside. I used the service to book flights for my team. I had to cancel and reschedule a couple of flights, but the customer service was really helpful and on point. What do you dislike? Some of my colleagues mentioned that they could not upgrade their flights at the gate because the flight was booked through Upside, and they weren't the one booking it. Recommendations to others considering the product: Upside ...

"Booking flights for team of 12"

What do you like best? It's extremely easy to find and book flights through Upside. I used the service to book flights for my team. I had to cancel and reschedule a couple of flights, but the customer service was really helpful and on point. What do you dislike? Some of my colleagues mentioned that they could not upgrade their flights at the gate because the flight was booked through Upside, and they weren't the one booking it. Recommendations to others considering the product: Upside ...

"Awesome travel booking system"

What do you like best? It's super easy to use, a nice clean UI, and easy to integrate with Expensify. It makes booking travel super easy. Plus the Navigators are super helpful if you ever need to adjust your trip or cancel things. What do you dislike? Everything works fairly well, but it seems like some hotel providers are much more expensive on Upside than other sites Recommendations to others considering the product: They offer really great perks for the business and employees, paired ...

"Awesome travel booking system"

What do you like best? It's super easy to use, a nice clean UI, and easy to integrate with Expensify. It makes booking travel super easy. Plus the Navigators are super helpful if you ever need to adjust your trip or cancel things. What do you dislike? Everything works fairly well, but it seems like some hotel providers are much more expensive on Upside than other sites Recommendations to others considering the product: They offer really great perks for the business and employees, paired ...

"The agents are always going above and beyond there duties. Always Welcoming when I call them"

What do you like best? How responsive they are and always suggesting a great solutions. What do you dislike? We do not have anything to dislike about Upside What problems are you solving with the product? What benefits have you realized? When we had to cancel a flight and get a new one. They kept me in the loop on the refund and the new cost of the flight.

"The agents are always going above and beyond there duties. Always Welcoming when I call them"

What do you like best? How responsive they are and always suggesting a great solutions. What do you dislike? We do not have anything to dislike about Upside What problems are you solving with the product? What benefits have you realized? When we had to cancel a flight and get a new one. They kept me in the loop on the refund and the new cost of the flight.

"Review of Upside Business Travel"

What do you like best? I appreciated the friendly, personalized service. A travel agent assisted me with making airline reservations. How refreshing to experience true customer service! What do you dislike? I would like to be able to make more hotel reservations that apply rewards program benefits to my stays. Recommendations to others considering the product: Give it a try. Upside Travel has live 24 hour customer support. What problems are you solving with the product? What benefits have ...

"So far, it works well!"

What do you like best? I like the ease of having client's travel information already in the system when booking, this way I'm not searching for birth dates, preferences, known traveler numbers, frequent flyer numbers or credit card numbers. I also like that there's a navigator that can assist clients if there's any issue with the reservation and that they traveler gets notified of the booking and the traveler is made aware that the navigator is there to assist (and not me). So far I haven't ...

"No brainer!"

What do you like best? Cash back and easy to use. No other website offers something like this. What do you dislike? Nothing I dislike yet. Chat support person changed during an issue so that took more time than expected. Recommendations to others considering the product: Check out other websites with cash back. What problems are you solving with the product? What benefits have you realized? Profile name appearing on issued ticket. Was able to get on flight and not an issue.