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9.1

Spot Score

Upserve POS - POS Software

Upserve POS Reviews in February 2025: User Ratings, Pros & Cons

Effortlessly manage your restaurant with Upserve POS.

4.2

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Upserve POS Reviews & Ratings

4.2

Very Good

Based on 531 ratings & 279 reviews

Rating Distribution

Excellent

(181)

Very Good

(66)

Good

(23)

Poor

(0)

Terible

(9)

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Showing 51-60 out of 279

AC

Adrienne Cleminson

09/25/21

3 out of 5

My recent experience was just fine

My recent experience was just fine. The Rep was helpful and solved the problem we were having. The bad part is that it took 32 minutes to solve the problem. If we had another POS system the problem could have been solved at a fraction of the time. We are very short staffed and to have a person having to deal with this 1 problem for 30+ minutes is ridiculous. There are many short coming when it comes to UpServe and at this point I am counting down the day to the end of our contract!!!

C

Chad

09/21/21

5 out of 5

So far so good

So far so good, only feedback is that would like a faster service support response but that's it. POS and KDS system is easy to use and streamlined for a growing business.

C

Chad

09/21/21

5 out of 5

So far so good

So far so good, only feedback is that would like a faster service support response but that's it. POS and KDS system is easy to use and streamlined for a growing business.

BC

Bill Cole

09/21/21

4 out of 5

Upserve is great!

PROS: Inventory tracking and reporting synced with POS. This makes it very easy to keep track of all the KPIs CONS: I really wish there the syncing was two way between the POS and Inventory

BT

Bob Toeppner

09/20/21

5 out of 5

Five Stars for easy of use, intuitiveness and customer service.

UpServe makes it very easy to understand how to learn and use the POS system. They've accounted for every possible scenario/situation, that may arise. The development of the system is great, easy to use, and provides a great reporting suite. Also, they offer great customer service as well.

LM

Len Moore

09/20/21

5 out of 5

The techs. are great!

The tech. staff at Upserve is very capable. We don’t have a lot of issues but when we do they are helpful and efficient. Thank you!

BT

Bob Toeppner

09/20/21

5 out of 5

Five Stars for easy of use, intuitiveness and customer service.

UpServe makes it very easy to understand how to learn and use the POS system. They've accounted for every possible scenario/situation, that may arise. The development of the system is great, easy to use, and provides a great reporting suite. Also, they offer great customer service as well.

LM

Len Moore

09/20/21

5 out of 5

The techs. are great!

The tech. staff at Upserve is very capable. We don’t have a lot of issues but when we do they are helpful and efficient. Thank you!

S

Sergio

09/15/21

1 out of 5

Lack of management

Lack of management, no answer no follow up, you will never get a manager when you have to escalate a pro blemish, they just seem that do no exist

BB

Breanne Bettencourt

09/14/21

5 out of 5

We only had one POS working and Upserve…

We only had one POS working and Upserve quickly helped us get all of the stations back up and running.