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9.1

Spot Score

Upserve POS - POS Software

Upserve POS Reviews in February 2025: User Ratings, Pros & Cons

Effortlessly manage your restaurant with Upserve POS.

4.2

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Upserve POS Reviews & Ratings

4.2

Very Good

Based on 531 ratings & 279 reviews

Rating Distribution

Excellent

(181)

Very Good

(66)

Good

(23)

Poor

(0)

Terible

(9)

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Showing 31-40 out of 279

MR

Mike Recker

11/24/21

5 out of 5

Password Reset

I called with an issue with resetting my password, and was able to have it resolved within minutes.

V

Viola

11/23/21

5 out of 5

FOOD ITEMS/MODIFIERS/WORKFORCE

It was a chat meeting The chat was professional The chat gave me the instructions needed for my task

MG

Monica Glass

11/21/21

5 out of 5

Huge fan of the help feature

The help feature on the Upserve app has saved me multiple times. It's always where I go first to troubleshoot. Our last issue was a printer error and the staff was knowledgeable and efficient. Overall, Upserve is by far my favorite POS system. Very intuitive.

JB

Joad Bowman

11/19/21

5 out of 5

Upserve has the best customer service…

Upserve has the best customer service of them all!

PH

Paul Hoffman

11/18/21

5 out of 5

We just became an Upserve customer - very happy!

We just became an Upserve customer. On our very first night of using our new system, we encountered a question. We used the chat feature in the portal and I had my answer within 10 minutes. Thus far, very impressed with Upserve!

CF

Christopher Fox

11/16/21

5 out of 5

Great customer service representatives

So far after getting out new system set up, it's been great. Even the small issues we had on the first day using it, got resolved quickly. Having access to live support chat any time we needed it today as so great.

LC

Lauren Coble

11/11/21

5 out of 5

James was very helpful in assisting me…

James was very helpful in assisting me with a credit card issue we had at our restaurant. He noticed things I was unaware of and gave me tips to ensure proper connectivity!

LC

Lauren C

11/10/21

5 out of 5

James was very helpful in assisting me…

James was very helpful in assisting me with a credit card issue we had at our restaurant. He noticed things I was unaware of and gave me tips to ensure proper connectivity!

EM

Eugene Mangrum

11/04/21

4 out of 5

Contacted to fix a connectivity issue…

Contacted to fix a connectivity issue with our wifi. Issue was resolved in under five minutes on chat.

AS

Angelo Sinclair

11/02/21

5 out of 5

I’ve been using Upserve for over 6…

I’ve been using Upserve for over 6 years and literally have nothing bad to say about the company. The software is easy to use and is easily integrated with a number of 3 party clients. The 24/7 customer service is great!! We’ve just opened a new restaurant and the ease in which everything was setup and installed was phenomenal. Great company!