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9.1

Spot Score

Upserve POS - POS Software

Upserve POS Reviews in February 2025: User Ratings, Pros & Cons

Effortlessly manage your restaurant with Upserve POS.

4.2

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Upserve POS Reviews & Ratings

4.2

Very Good

Based on 531 ratings & 279 reviews

Rating Distribution

Excellent

(181)

Very Good

(66)

Good

(23)

Poor

(0)

Terible

(9)

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Showing 21-30 out of 279

DC

dakota Cosentino

01/26/22

5 out of 5

Great event venue pos

Great pos definable follows the kiss rule when it comes to pos system.

DC

dakota Cosentino

01/26/22

5 out of 5

Great event venue pos

Great pos definable follows the kiss rule when it comes to pos system.

AL

A&B Lobster House

12/13/21

5 out of 5

Always great help

Always reach out to Upserve knowing they will be able to help in timely manner. Thank you!

JK

Jason Kerstein

12/12/21

5 out of 5

Help with house accounts

I needed help with a house account, both confirmation of set up and how to reconcile once payment was collected in the future. On the chat line, the support person was very helpful in explaining the procedure and even offered to help me make the item button to get it accomplished. They also were very prompt in getting back to me with fast text/chat answers. Very helpful

AE

Alabardero Events

12/09/21

5 out of 5

thank you so much for all your support…

thank you so much for all your support over the year, everting is been easier for Taberna because of you !!!

G

Grace

12/08/21

5 out of 5

Upserve Service

Upserve customer service is efficient and the website/app overall is great

SB

Suzanne Bateman

12/07/21

5 out of 5

Can always count on Upserve Support

As an Upserve partner, I had a merchant call into our company distressed and I reached out to Upserve for assistance. While it might appear that being a partner grants us a higher priority, that's not exactly true. I can always count on Upserve to handle either myself or any merchant I send direct to Upserve Support in a prompt and professional manner. This is a great team! Kudos for a job well done.

AL

A&B Lobster House

11/27/21

5 out of 5

Thank you!

Always great source of help.

LP

lionel Paulette

11/26/21

5 out of 5

Very fast and efficient texting…

Very fast and efficient texting solutions from my pc or iPad.

OC

Osvaldo Clemente

11/26/21

4 out of 5

The customer service is lacking a…

The customer service is lacking a little bit. The system doesn’t let you close out tickets that have been reopened to comp/void an item off the menu. We get random r/antiwork printouts on both our kitchen and receipt printers. It’s not all bad, the system is very helpful with day to day operations and will break down everything to the smallest detail. I have faith in it, just us a few things that need to be worked out.