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9.1

Spot Score

Upserve POS - POS Software

Upserve POS Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your restaurant with Upserve POS.

4.2

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Upserve POS Reviews & Ratings

4.2

Very Good

Based on 531 ratings & 279 reviews

Rating Distribution

Excellent

(181)

Very Good

(66)

Good

(23)

Poor

(0)

Terible

(9)

Expert's Review

Upserve has garnered praise for its lightning-fast performance and intuitive software, making it a standout choice for modern POS needs. The Table Marking and Blocking Service were highlighted as key features that enhance efficiency. Customers appreciate the stellar customer service and helpful reports offered by Upserve, contributing to a seamless user ...Read more

Upserve POS pros and cons

  • Speedy performance and efficient table marking and blocking services.

  • Intuitive software design, easy to learn and use.

  • Outstanding customer service and quick resolution of issues.

  • Helpful chat feature for quick problem-solving.

  • Expensive pricing compared to competitors.

  • Lacks some advanced features and customizations.

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Showing 231-240 out of 279

JM

Jason McGovern

04/10/18

5 out of 5

Excellent Overall Service

PROS: Ease of use on the back end and easy to use interface. My employees didn't hate it upon launch. CONS: A more intuitive holding a tab feature. A few easier quick keys. But I think once you get the hang of it, it's really easy to use.

MR

Mario Regalado

03/26/18

5 out of 5

Great Addition!

PROS: Very competitive credit card rates! Great tools to see what is going on in our restaurant such as repeat guests, popular menu items, and server rankings. CONS: Add additional information and functionality to the mobile app.

CS

Cameron S

03/22/18

4.5 out of 5

"Great POS System App for Small Businesses"

What do you like best? What I like best about Breadcrumb is the ease of use and the aesthetic properties that make it stand out. Everything is clear and clutter-free.

TJ

Tiffany Johnson

03/20/18

5 out of 5

Very User Friendly and Responsive Support

PROS: The interface is very attractive and user-friendly. The online support articles are very thorough and if questions are not fully answered there, their on call support team is super helpful and follows up to make sure their solutions worked. CONS: There are a few things that could use work- the system for gathering reports based on times is very wonky with their “day parts”.

DL

David Letterman

11/10/17

1 out of 5

Horrible, Horrible, Horrible

PROS: Easy to use system, from the front of the house to back office use CONS: Customer support is terrible. Have 5 iPads and were told to keep them plugged in with their chargers since they trickle charge. Now all of my iPads are separating from the screens and will not hold a charge and keep going off line. One person informed us that we should keep them plugged in and another said we shouldn’t. They will not take responsibility for the repair. This system has been a nightmare since we’ve ...

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UI

User in Retail

10/19/17

5 out of 5

"Super simple/intuitive POS"

What do you like best? Breadcrumb is a great POS for any bar/restaurant. The ability to start tabs that hold credit card info is great, as many folks don't like giving their card! Having the option of visual and list open tabs is nice. I'm a fan.

MM

Melissa M

02/09/17

4 out of 5

"Mostly positive, "

What do you like best? User friendly interface. Responsive tech support when I've needed them. I like the timesheet tracking. I like that it's possible to track inventory cost, though I don't put that in accurately, since many of my items are "copied" from old items so this number is inaccurate.

MM

Melissa M

02/09/17

4 out of 5

"Mostly positive, "

What do you like best? User friendly interface. Responsive tech support when I've needed them. I like the timesheet tracking. I like that it's possible to track inventory cost, though I don't put that in accurately, since many of my items are "copied" from old items so this number is inaccurate.

BS

Bailey S

12/19/16

4 out of 5

"Breadcrumb Review"

What do you like best? Mobile access has been great and is fast and easy to use.. Cloud based data makes working anywhere easy. The ease of inputting new product or editing existing product is great.

BS

Bailey S

12/19/16

4 out of 5

"Breadcrumb Review"

What do you like best? Mobile access has been great and is fast and easy to use.. Cloud based data makes working anywhere easy. The ease of inputting new product or editing existing product is great.