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9.1

Spot Score

Upserve POS - POS Software

Upserve POS Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly manage your restaurant with Upserve POS.

4.2

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Upserve POS Reviews & Ratings

4.2

Very Good

Based on 531 ratings & 279 reviews

Rating Distribution

Excellent

(181)

Very Good

(66)

Good

(23)

Poor

(0)

Terible

(9)

Expert's Review

Upserve has garnered praise for its lightning-fast performance and intuitive software, making it a standout choice for modern POS needs. The Table Marking and Blocking Service were highlighted as key features that enhance efficiency. Customers appreciate the stellar customer service and helpful reports offered by Upserve, contributing to a seamless user ...Read more

Upserve POS pros and cons

  • Speedy performance and efficient table marking and blocking services.

  • Intuitive software design, easy to learn and use.

  • Outstanding customer service and quick resolution of issues.

  • Helpful chat feature for quick problem-solving.

  • Expensive pricing compared to competitors.

  • Lacks some advanced features and customizations.

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Showing 211-220 out of 279

CI

Consultant in Internet

10/29/18

5 out of 5

"Very powerful for your restaurant"

What do you like best? Tons of ways to slice your restaurant data, they recently introduced their own point of sale

UI

User in Retail

10/24/18

4 out of 5

"You need this. "

What do you like best? Bread crumb is a simple set up that allows for workers to type in information efficiently.

AR

Anonymous Reviewer

05/02/18

4 out of 5

BREACRUMB POS MADE OUR OPERATIONS EASIER

PROS: ease of use in the hq side, no proprietary hardware required, minimal staff training. CONS: everything works the way it should

JR

JR Rodrigues

05/02/18

4 out of 5

Easy and Great

PROS: the easy of use and the quality of reporting plus smart phone app CONS: sub items and inventory

NH

Nicholas Hyde

04/30/18

4 out of 5

great system for restaurants

PROS: Being able to update back end and see reports from anywhere has been very useful. Grub hub and online integration are very helpful at saving labor and speeding order times. CONS: Online ordering could use some more férrea as pertaining to promotion.

AR

Anonymous Reviewer

04/26/18

4 out of 5

very user friendly

PROS: Gives restaurant general managers/owners the ability to make real time decisions that benefit the welfare of their establishments. CONS: When pos systems go offline sometimes it takes a long time for offline payments to process.

AR

Anonymous Reviewer

04/25/18

5 out of 5

Great Value with Few Flaws

PROS: For restaurants with dedicated servers, this company has amazing analytics about what your servers are selling and who your best sellers are. CONS: If you have multiple servers accessing a single tab, the analytics are inaccurate as the ticket gets assigned to the individual closing the tab, not those that added product to it. There isn't a report for "No Sale" drawer opens. This is such an easy fix. I'm not sure why it isn't there.

BS

Brock Schulte

04/24/18

4 out of 5

Great POS System

PROS: Ease of making updates and changes. Being able to make price/ item changes on the fly that are reflected immediately is very advantageous to my business. CONS: Splitting seats inside the same check would be advantageous.

AO

arpita oselimo

04/23/18

4 out of 5

Upserve

PROS: My favorite part about Upserve is the app that I use on my phone. I get live sales information, including labor, voids, and discounts. I am better able to manage labor and find out about deletions. I can also compare sales to the prior week or year, so it gives me a good idea of how we're doing, and allows us to project sales and manage labor better.

AO

arpita oselimo

04/23/18

4 out of 5

Upserve

PROS: My favorite part about Upserve is the app that I use on my phone. I get live sales information, including labor, voids, and discounts. I am better able to manage labor and find out about deletions. I can also compare sales to the prior week or year, so it gives me a good idea of how we're doing, and allows us to project sales and manage labor better.