Upserve POS Reviews in February 2025: User Ratings, Pros & Cons

customer service

I had great, prompt service today! Called in and got the error fixed within minutes. Thank you!

Upserve is awesome

Upserve is awesome! Not just the software but the people too!

Upserve — the best restaurant POS on the Market

PROS: Upserve is intuitive, fast, and extremely robust. CONS: THe KDS System could use some enhancements.

Upserve -- the best restaurant POS on the Market

PROS & CONS What are the best aspects of this product? Upserve is intuitive, fast, and extremely robust.

My company recently moved to Upserve…

My company recently moved to Upserve after the company that we were using went out of business. The process was seamless from the beginning and the support has been unlike anything I have experienced in this industry. The staff has been willing and able to not only answer my questions but also show me how to maintenance and change my account on my own.

Upserve

PROS: Interface, fluidity of the product and ease of use CONS: Happy hour

Terminal and wifi

Sam walked me through hooking up our terminal to wifi patiently and happily.

Upserve has great customer service and is user friendly

PROS: Upserve has great customer service, every time we need to call we never have to wait on hold for long. A very user friendly program as well. CONS: Editing the employee's clock in/out(s) that are missed.

I was hesitant about Upserve at first…

I was hesitant about Upserve at first because I had been with another POS company for so long. I was surprised and thrilled at how easy the software is and how great the staff at Upserve is with customer service etc. My staff loves Upserve and so do I

An intuitive, convenient design

PROS: Instant remote access to business transactions. Intuitive design and flow of POS. Transportable. CONS: Spotty internet connection can impede progress.