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8.5

Spot Score

Unilog - Ecommerce Software

Unilog Reviews in April 2025: User Ratings, Pros & Cons

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3.4

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Unilog Reviews & Ratings

3.4

Good

Based on 128 ratings & 52 reviews

Rating Distribution

Excellent

(17)

Very Good

(16)

Good

(11)

Poor

(3)

Terible

(5)

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Showing 41-50 out of 52

AI

Administrator in Medical Devices

01/15/16

4 out of 5

CIMM2 Product Review

What do you like best? Usability and navigation are straight forward What do you dislike? Some of the support documentations are lacking What problems are you solving with the product? What benefits have you realized? Building an ecommerce platform

AI

Administrator in Aviation & Aerospace

01/15/16

4 out of 5

CIMM2 Review

What do you like best? The platform is easy to learn and navigate for Customer and User maintenance. What do you dislike? The html static page creation can be difficult. What problems are you solving with the product? What benefits have you realized? Syncing our ERP system to the web has been beneficial.

CG

Chris G

01/12/16

4.5 out of 5

Key partner in bringing our web presence to life

What do you like best? Cimm2 as a product integrated well into our ERP platform (Eclipse). It was this tight integration that allowed us to bring our e-commerce site from conception to delivery in under a year. Their product cataloging experts were also invaluable in getting our content online. They have become a valued partner. What do you dislike? Make sure of your deliverables when you are defining the scope of your project. They have been fairly flexible but there has been some ...

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UI

User in Marketing and Advertising

01/12/16

1 out of 5

Promising, but has a long way to go.

What do you like best? Search, by far. Much more intuitive than what we had before. What do you dislike? Features continuously not working; inconsistent placement of save buttons; inability to edit everything ourselves (would be nice to not have to rely on company to switch some issues out). What problems are you solving with the product? What benefits have you realized? A more intuitive web store...this makes it possible to more effectively sell online. The improvement in ...

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AI

Administrator in Wholesale

01/12/16

3 out of 5

QMS new setup

What do you like best? Flexibilty and scalability of solution is something that is very important to our business and future success of the product What do you dislike? Time invested in regular setup calls doesn't seem as efficient as it could be Recommendations to others considering the product: Have a staff member fully engaged and individually responsible for the implementation. What problems are you solving with the product? What benefits have you realized? We are new ...

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ES

Executive Sponsor in Wholesale

01/12/16

2 out of 5

Good Product. Less than awesome service.

What do you like best? The PIM has the ability to pull data directly from the product data warehouse we use. What do you dislike? Support is limited and delayed. Training even more so. Recommendations to others considering the product: You need to have someone in-house or consulting that understands e-commerce needs, how it connects to your ERP, and how to keep an e-commerce project on track. While Unilog provides a great product, I don't believe we would be live now if we did ...

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SM

Scott M

07/10/15

4 out of 5

CIMM2 an e-Commerce Solution for our Plumbing Supply | HVAC Distributorship

What do you like best? The CIMM2 has become a focal point for both product and marketing information with which we are able to communicate with our customers. The backend tools can do a wide variety of functions previously unavailable in web order entry. Our implementation was well organization, and Unilog’s customer focused support was well received by our organization. What do you dislike? The amount of time spend to develop the both site taxonomy and product content in a way that ...

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JO

Juan O

07/09/15

5 out of 5

The perfect P21-integrated PIM product

What do you like best? CIMM2 allows me to see all of my items and manage the publishing to the multiple sites, public and private, that we have built to support our business. What do you dislike? The views used for product categorization could be cleaner. However, I believe this is being addressed with the new version of the product. Recommendations to others considering the product: Spend the time to develop the category tree that best represents your product set and allows for ...

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AW

Andrea W

07/08/15

5 out of 5

CIMM2 - The Ideal all-in-one e-Commerce Solution for an Electrical Supply Distributor

What do you like best? CIMM2 is very user-friendly and logically laid out. It provides easy to use export tools for your e-Commerce data. It also provides easy to use content tools & functionalities that allow us to present great content to our customers online. I would recommend using CIMM2 to a number of other distributors like us. What do you dislike? Training tools & documents, but Unilog is getting there. We have access to a lot more training videos & documents today than we did ...

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IA

Industry Analyst / Tech Writer in Wholesale

06/30/15

5 out of 5

Great Product

What do you like best? The gui interface is user friendly and has a friendly staff to work with What do you dislike? I do not really have any dislikes with this product so far What problems are you solving with the product? What benefits have you realized? web builder api construction