Unilog Reviews in April 2025: User Ratings, Pros & Cons

Pleasant Experience With a Few Qualms

What do you like best? What I like best about CIMM2 is the ability to upload bulk items quickly. I also like the workbook feature which allows you to change categories for various items, or even delete a bulk of items at once. I also enjoy how quickly the changes appear on our actual website. All you have to do is a quick Solr Search Refresh. What do you dislike? The little quirks that come with CIMM2 such as site frequent site malfunctions. I feel that CIMM2 can be a bit sensitive ...

Bulky with little documentation and slow support

What do you like best? I do think CIMM2 is comprehensive, in the sense that it gives you all the fields you need to manage users, customers, and items on your website. If you were to try and do this on your own you'd need a pretty robust set of in-house tools. If you are managing a site with a small team, this would be a great product as long as you can get documentation to show you what everything is and how to use it. What do you dislike? It's bulky, often slow, and there is so ...

CIMM2 Pros and Cons

What do you like best? I like the way that our site looks and how clear and clean it is. I think that we will eventually get everything done that we want to get done and be extremely happy with the finished product. What do you dislike? I think that some issues we have while working in CIMM2 are not quickly resolved or even quickly looked at. We have cases that have been open for over a month. It is very time consuming and puts our work behind when these issues are not resolved. ...

Lack of responsivness

What do you like best? I like the product and the potential reward What do you dislike? Support is very slow or non existent. Needs improvement What problems are you solving with the product? What benefits have you realized? CIMM2 supports our new B2B website. We have not realized any benefits yet as the site is not live.

So far so good

What do you like best? I really like how detailed everything is, many available options for one specific product. What do you dislike? Everything is new to me right now so there is nothing I can think of that I truly dislike. What problems are you solving with the product? What benefits have you realized? We are working on starting up our E commerce and this is the main source we are using.

Robust, Growing Platform

What do you like best? The PIM and product management tools are top-notch when it comes to creating and maintaining an ecommerce catalog. The customer and user management tools are also quite impressive and effective. Overall, the platform has most (if not all) the major features that you would expect to see, and Unilog does a great job of providing timely support on any issues that arise. Though I have some dislikes listed below, I've seen Unilog take steps and build/revamp features to ...

CIMM2

What do you like best? Lately, very little to like. The service and quality has been on a downward slide for a couple of years. What do you dislike? There are many aspects of CIMM2 that the customer can't change on their own. You have to get Unilog to do the updates which usually delays you by a day. They have horrible customer service and no sense of urgency at all. It takes weeks to get simple things done through them. Recommendations to others considering the product: Think ...

User friendly CIMM2

What do you like best? The features I like the best about CIMM2 is the easy navigation and easy way to update parts. Single parts can be updated in a matter of seconds and the system allows me to update bulk parts rather quickly. CIMM provides multiple templates to load data and manage the data in the system. What do you dislike? One feature i do not like is the fact that i can not export data from CIMM in the upload format. That would make bulk changes much easier. What problems ...

CIMM2 provides an integrated PIM and CMS to competently develop an Ecommerce site.

What do you like best? The integration of multiple disciplines such as PIM and CMS. The ability to have multiple people contributing on an ongoing basis. The ability to get information in and out of the platform I very much like how Unilog has invested in making the interface much more usable in CIMMTouch. We are able to add content ourselves What do you dislike? The old CIMM2 software interface at times was non intuitive, hard to find where certain functions should be ...

A good Product to work with

What do you like best? It's an all around easy company to work with. for the most part the product is easy to figure out once you get in and mess around with it. If you have trouble figuring something out the staff is very good to help you. Also the new platform is a lot easier to use, it does have some glitches but a lot better with the upgrade to Touch What do you dislike? We have gone live with the CIMMTouch and the issue i seem to have with this upgrade is there are some glitches ...