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8.5

Spot Score

Unilog - Ecommerce Software

Unilog Reviews in April 2025: User Ratings, Pros & Cons

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3.4

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Unilog Reviews & Ratings

3.4

Good

Based on 128 ratings & 52 reviews

Rating Distribution

Excellent

(17)

Very Good

(16)

Good

(11)

Poor

(3)

Terible

(5)

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Showing 11-20 out of 52

AI

Administrator in Building Materials

05/11/18

2.5 out of 5

CIMM2 has come a long way, with a long way yet to go

What do you like best? It's a very robust platform, with lots of features, attributes, and options. The support is good, and when you go live with a site on CIMM2, you do get support with regular follow-up calls. What do you dislike? There have been a lot of issues with our site, and lots of support cases since go-live. Some basic things do not work great or work as expected, including search functionality, page editing, and general product setup. Many things within the platform are ...

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AI

Administrator in Wholesale

03/22/18

3.5 out of 5

Overall a good product.

What do you like best? I would say that overall, CIMM2 is user friendly with easy to use content editing tools. The case management system allows for multiple users to create and edit cases. It's nice to be able to share issues and concerns with other distributors. What do you dislike? It's difficult to have and customizations. Many features are considered "special requests" when they seem an obvious feature and are common on similar eCommerce sites. Such as voice to text ...

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AI

Administrator in Wholesale

10/31/17

2 out of 5

Difficulties using CIMM2

What do you like best? Display on the home screen of colored pie charts of all our sales by vendor. What do you dislike? Site is not very user friendly. I do not like the pull out menus on the left and right sides of the screen, I always forget they are there! Recommendations to others considering the product: The platform isn't the most user-friendly. You get error messages if you select items too quickly before page finishes loading. What problems are you solving with the ...

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AI

Administrator in Wholesale

10/03/17

0 out of 5

Consistently Disappointing

What do you like best? The overall layout appears fairly intuitive and easy to use. What do you dislike? I dislike being forced to use a single web browser to bypass errors, but more than that, the number of errors including the ability to report an error is just a constant frustration. What problems are you solving with the product? What benefits have you realized? We're trying to use the product as a PIM solution and also to help with the automation of catalog creation.

AI

Administrator in Wholesale

09/15/17

2.5 out of 5

Cimm2

What do you like best? I like the quality of all the pictures that do appear on the site What do you dislike? a lot Nothing stays when you make major changes. Defaults seem to take over from initial setup What problems are you solving with the product? What benefits have you realized? some support

AI

Administrator in Wholesale

09/15/17

3 out of 5

Simple structure

What do you like best? Cimm2 is easy to navigate and use and fairly user friendly. What do you dislike? The support dragged the process on and on. What problems are you solving with the product? What benefits have you realized? Creating ECommerce site. Gives us the ability to sale worldwide.

AI

Administrator in Wholesale

09/15/17

2.5 out of 5

CIMM2 Review

What do you like best? It works and is pretty easy to use. Changing things are quick. What do you dislike? It is a very messy UI. There are a lot of features that need to be added. What problems are you solving with the product? What benefits have you realized? Providing custom product lists for customers.

UI

User in Wholesale

09/13/17

1 out of 5

Not very user-friendly

What do you like best? Nothing in particular stands out at the moment. What do you dislike? The web developer feature is very difficult to use when not in the HTML view. What problems are you solving with the product? What benefits have you realized? Ecommerce solution for B2B wholesale

AI

Administrator in Industrial Automation

09/13/17

3.5 out of 5

Learning CIMM2

What do you like best? I like having control of most functions of our site and being able to make changes ourselves. Also it is helpful having a team that is able to answer questions and fix problems by messaging back and forth. What do you dislike? CIMM2 isn't as user friendly as I would like. Simple functions turn into being custom made. Functions that are offered in the system do not work as easily as they should such as creating a form. It seems like some functions have not been ...

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AI

Administrator in Wholesale

09/12/17

4 out of 5

Needs to be more user friendly.

What do you like best? Ease of use, or the ability to find the answer in the Unilog University if I cant figure it out on my own. What do you dislike? Our app for phones does not update when we update the site in CIMM2. Seems like that should update as soon as our website does. Working on the static pages is somewhat difficult. Just not very user friendly. What problems are you solving with the product? What benefits have you realized? No problems, just a better website in the works.