Unilog Reviews in April 2025: User Ratings, Pros & Cons

User friendly and so excited for it to become even more user friendly

What do you like best? My favorite part is having the support team an email away if anything is needed. What do you dislike? I am not fluent in html code writing so I feel like I have to depend on submitting cases for some simple things but like I said, the support team is amazing! Recommendations to others considering the product: My experience is very positive and they are helpful and quick to resolve questions What problems are you solving with the product? What benefits ...

Great platform

What do you like best? Ease of use in getting all the information in one place What do you dislike? I have run into issues when trying to use the product in multiple browsers What problems are you solving with the product? What benefits have you realized? We have increased our product offering extensively with our transition to the platform

CIMM2 Review

What do you like best? Search Session and Introduction to CX1. I appreciate the leadership team taking time to engage with us and work on addressing some of the issues we have been experiencing. What do you dislike? Occasionally having to wait for other users to catch up in sessions Recommendations to others considering the product: PIM may appear to be overwhelming, but everyone has to start somewhere..it might as well be now. What problems are you solving with the product? ...

Intuitive easy web site management

What do you like best? Integrations with standard content in Unilog AD PIM. Easy to add items to web site in small or very large quantities. Good technical support and response to user questions, problems, information requests. What do you dislike? Limitations in search customization................... What problems are you solving with the product? What benefits have you realized? Provide expanded web presence

CIMM2 innovation

What do you like best? Unilog is flexible and willing to adapt and grow to meet customer eCommerce needs. They continue to improve their platform and think outside the box to reinvent their value. It's good to have a helpful extended team of Unilog partners that enable us to provide more value to our stakeholders with the help of their technology and services What do you dislike? The new customers have it easier because they reap the benefit of all that has been built into the product ...

Works well

What do you like best? All the features and options we'll ever need What do you dislike? can be a bit complex, but all of them are, and support has been very helpful What problems are you solving with the product? What benefits have you realized? just starting ecommerce

Flipping to the SIMM2 Platform

What do you like best? We are in the middle of the rollover. The new platform out of the box fixes 13 critical improvements that our old legacy site lacked. So far so good. We tested the new search engine extensively and the performance will allow us to drop our 3rd party search engine. What do you dislike? Things could always move faster with the rollover. Recommendations to others considering the product: Come try our site when we go live at the end of December 2018. What ...

Best Platform Value & ROI

What do you like best? The amount of functionality and features Unilog provides compares with platforms that cost 5x the amount. What do you dislike? A future enhancement that enables open source modules or other external integrations that customers can develop in house, or with other third parties, would be a great benefit. Although Unilog's team is great, you are locked in to using only their consultants. What problems are you solving with the product? What benefits have you ...

My experience with Unilog CIMM2

What do you like best? I like the easy platform that is maneuverable in so many ways. It allows me to do multiple tasks at ones while i'm doing my daily job. The layout is a huge upgrade from the original platform. What do you dislike? Well like my first comment on being able to do multiple task, you do have to be taught where to go and it's not always easy to do that is really the only downside. Recommendations to others considering the product: I can't speak for other ...

Solid Platform and Excellent Team

What do you like best? Our project manager keeps us informed and we work together from a consistent roadmap of development. What do you dislike? Occasionally, communicating with the part of the dev team overseas can be challenging due to time differences and some dialect barriers. Overall, however, they do an excellent job. Recommendations to others considering the product: CIMM2 is constantly upgrading/innovating based on user feedback. To maximize the value out of your ...