8.7
Spot Score
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Unbxd offers custom pricing plan
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SS
Saif S
11/19/20
Happy with the search!
What do you like best? Now with the partnership with UNXBD, this search is one less thing that I have to be worried about. Very satisfied with the search tool. What do you dislike? We are very happy with their service, no complains What problems are you solving with the product? What benefits have you realized? m/a
GG
Gagandeep G
11/01/20
An Excellent Working Experience as a System Integration Partner with Unbxd
What do you like best? The processes of the company are very streamlined. They take care of their clients, partners and employees in a very unique way. I feel lucky to become a part of this great company. What do you dislike? No such a single thing that I can count. What problems are you solving with the product? What benefits have you realized? I do integration of Unbxd's product with customer's eCommerce sites by using AJAX integration method.
AF
Al F
06/02/20
Easy to use | Great Team
What do you like best? Very intuitive to use, reporting is very good and the team is great. What do you dislike? Wish we had more control over the relevancy formulas What problems are you solving with the product? What benefits have you realized? We are showing people what they want to see when they want to see them
AI
Administrator in Retail
06/02/20
Revolutionised our online user experience
What do you like best? Unbxd has revolutionised our online user experience thanks to their powerful search and autosuggest features. We are now able to deliver a category-leading experience and can leverage customer search data to help guide key merchandising decisions. What do you dislike? We have experienced a few minor disruptions to our reporting dashboard since launch which are to be expected with any major integration, all of which have been swiftly corrected. What ...
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CP
Claudio P
06/02/20
Great platform, very fast and powerfull
What do you like best? Speed of the results. user friendly dashboard. Super powerfull once you get the data right, you have full visibility of item performance What do you dislike? Nothing to complain at this stage. Just positive feedback. Recommendations to others considering the product: Great powerfull tool, i recommend you spending time in the portal to make sure you utilize all featurs of the systems. Easy to use, anyone can learn how to use it in a short period of ...
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DW
Dhruv W
06/02/20
Strong search results partner since past 5 years
What do you like best? - Comprehensive search results solution - Easy integration or modification/enhancements - Easy to use dashboard - Very prompt customer service through the years - Great support in costs looking at long term relationship - Good technical understanding by the support staff in solving complex problems - case in point Lenskart when launching its Singapore stores had gotten some custom development done by Unbxd, which helped rollout the solution in time ...
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SP
Scott P
06/01/20
Excellent experience implementing - Great results too!
What do you like best? The team was so good helping us get this implemented, it only took a few weeks. Our technical teams meshed great and all issues were addressed quickly. The early results are GREAT much better than what we had, our search CVR went up pretty dramatically and the algorithm is learning and getting better fast. We are actually redesigning our core templates to best utilize the system, can't wait to see it get even better. Thanks UNBXD you guys are pros! What do you ...
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SH
Steven H
05/28/20
Great at scale + personable
What do you like best? We have literally millions of products in our catalog. Given that the average ecomm company has maybe a couple of thousand products, this is a unique requirement. Impressed by UNBXD's ability to handle that much load without a hiccup and provide quality results. We have also found that the company was very accessible - if need be we can get access to their C-Suite. What do you dislike? We have known this company for a long time. In its early days the product ...
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TH
Todd H
05/22/20
Very intuitive & accurate site search
What do you like best? Incredible implementation team that was with us every step of the way. Unlike other vendors, I never felt like they gave us a dev guide and said, "follow this and good luck." Unbxd communicated well and helped our internal teams work toward a common goal with a shared vision between both our companies. What do you dislike? Since our platform is custom-baked, we did have to work through quite a few niggles and implementation took longer than expected. ...
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JS
JAGADEESH S
11/04/20
Unbxd is certainly the tool to improve/win the discovery part of the website
What do you like best? Ease of configuration, A closed loop to improve relevancy configuration based on buying trends, contextual based boost and burying of results. What do you dislike? Path to recovery for feed failures can be quicker. What problems are you solving with the product? What benefits have you realized? improve search relevancy, page load times , increased conversion