UltiPro Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Ultipro Power

What do you like best? One of the best parts of Ultipro is Business Intelligence. You can create and configure reports in so many ways. Being able to analyze data is critical to a successful business and Ultipro has it all. I've used multiple HRIS packages and this one is by far the best. What do you dislike? Not a true dislike but I would like to see better integration of the reporting across the multiple platforms (UTM, Core, Ultipro Learning). I wish all were fully available in ...

UltiPro gives you the Ultimate HR and Payroll Experience

What do you like best? The configurability and ease of use of the portal. What do you dislike? There is nothing that I truly dislike about the system, but if I have to pick something, the UltiPro Time and Time Off and Allowances portal still needs some work. However, with the Kronos merger, clients have so many different time system options today, you just can't make the wrong choice. Recommendations to others considering the product: If you are currently using a service ...

UltiPro Review

What do you like best? The customer success portal and the manual and quick guides that go along with the system. What do you dislike? Some functionality at the business level can't only be applied to certain org levels. Recommendations to others considering the product: It is a great system. What problems are you solving with the product? What benefits have you realized? We are solving some issues with using the system for contingent workforce.

Great customer service and great core/payroll features; disappointed with recruiting and onboarding

What do you like best? I like how easy it is to process payroll. What do you dislike? Limited features in onboarding and recruiting What problems are you solving with the product? What benefits have you realized? We have been able to streamline our HR processes significantly and have been able to tie payroll records into our GL seamlessly. We are also able to keep track of all our employee data in one place which is hugely beneficial.

Easiest management systems I’ve used so far

What do you like best? How easy it is to teach yourself and has mini tutorial videos on how to do things around the system What do you dislike? Some options may be a bit hidden under others Recommendations to others considering the product: Honestly watch the videos they have, very insightful and easy to follow What problems are you solving with the product? What benefits have you realized? Tracking PTO, hours worked, how much overtime can be calculated, coding for ...

Can be glitchy

What do you like best? I like that it will Auto populates text boxes from previous reports if you scroll down to “history” What do you dislike? I don’t like that you can login to the application from two different devices on the same username and most recent changes will over rid original documents What problems are you solving with the product? What benefits have you realized? Finding old tabs and reports has changed in the home screen so I’m trying to familiarize myself ...

Expensive but a complete HR product

What do you like best? Our field staff finds it user friendly and easy to use What do you dislike? The price mostly, also too much turnover in their support / account people What problems are you solving with the product? What benefits have you realized? Tracking of employee hours

Use Ultipro Platform and Reports

What do you like best? The platform is great! The ease of use is great! The TONS of reports and availability to customize is EXCELLENT! What do you dislike? Work Force Management and Time and Attendance stink! So glad they have been acquired by Kronos. Cannot wait to have Kronos expertise for Time and Attendance and Payroll Set up!!!! Recommendations to others considering the product: Be glad Kronos is now coming into the picture! WFM is HORRIBLE and is always broken! I ...

Efficient program whole. Having a look for even a quality assurance solvent

What do you like best? I use Ultipro now for 5 years and find it all very life easier and intuitive. It is quick to use and convenient to track and locate what you are searching for, from running reports to making improvements to employee tax setups. Efficiency works in the chaotic environment of accounting making it faster and this is what their program offers. The staff is and has been extremely professional and beneficial, and although I have don't ever met much of the folks I have ...

Almost There But Don't Lose Customer Service Focus

What do you like best? The ease of use for the majority of the system. What do you dislike? Not a fan of their reporting module which is Cognos Business Intelligence. Recommendations to others considering the product: I would ask them to demo the report module and have you try to use it as well because it's a different type of reporting. Their customer service was suppose to be one of the best, however, I feel that being on hold for an hour is significant enough to report ...