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9.4

Spot Score

UltiPro

UltiPro Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Expert's Review

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 211-220 out of 533

SB

Scott B

11/20/19

5 out of 5

Wonderful customer service! Easy software to use! Great Product and Company!

What do you like best? I love the customer service and quick responses. Everyone has been extremely friendly and helpful through our entire implementation process! It was hard to move from what these companies have known for a long time, but UltiPro has made it a simple transition and has worked with us the entire way. Their dedication to getting the job done quickly and cases closed properly is great. What do you dislike? Everything has gone pretty smoothly. It would be nice to ...

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AI

Administrator in Health, Wellness and Fitness

11/20/19

5 out of 5

Amazing HRIS

What do you like best? The support from customer service we receive What do you dislike? I would love to see an option to open up a new browser so you can multitask Recommendations to others considering the product: This is a great HRIS software. I love the ease of use and transition between the Employee Lifecycle What problems are you solving with the product? What benefits have you realized? We are solving global hiring. The benefits are endless

AI

Administrator in Banking

11/20/19

5 out of 5

Great system!

What do you like best? The modules are customizable. It is a great system that is both administrator and employee friendly. Running reports takes half the time it used to. In addition, it has mobile friendly applications! What do you dislike? Some pages are not fully customizable. For example, the UltiPro Recruiting administrator page is lime green and doesn't allow us to brand it. Some of the modules are run by a 3rd party it seems or launch out to a 3rd party and don't communicate ...

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AI

Administrator in Plastics

11/20/19

5 out of 5

Best expirience ever

What do you like best? That it's so easy and self explanatory, i love how you can go from screen to screen or from tab to tab and if you are not sure you can take the tutorial. What do you dislike? Nothing!!! I love everything about Ultipro. Recommendations to others considering the product: It's so easy, i've never done payroll before and i learned in less then a month with Ultipro. What problems are you solving with the product? What benefits have you realized? We ...

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MK

Mike K

11/20/19

5 out of 5

Ultimate is the Ultimate Software

What do you like best? Ultimate works tirelessly to make the experience easy for the HR practitioner and the employee. What do you dislike? I would like the Performance Management to be a part of the core roll out. overall there are not many flaws in the software. Recommendations to others considering the product: Get the best its worth it in the long run What problems are you solving with the product? What benefits have you realized? Our biggest benefit was going ...

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JV

Joanie V

11/20/19

5 out of 5

No more paper!

What do you like best? UltiPro has really helped my team solve a multitude of issues. Being able to complete our Open Enrollments, onboarding, performance reviews, and PTO requests virtually has saved us so much time and paper. We no longer have to manually track who has the paperwork. We no longer misplace paperwork. Everything is in the system, ready to audit when needed. Plus, you're able to get into the nitty-gritty with access. Everything is in the system, but the only people who ...

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AI

Administrator in Human Resources

11/20/19

4.5 out of 5

Great tool for any size company

What do you like best? I love that this system grows with you. What do you dislike? It isn't the cheapest system on the market What problems are you solving with the product? What benefits have you realized? Simple things like consistent information across the board have been such a success with UltiPro. Previously, employee records were pieced together through many different tools. UltiPro is robust. Everything can live here! It is our new system of record.

AI

Administrator in Non-Profit Organization Management

11/20/19

4.5 out of 5

UltiPro Review

What do you like best? It is a seamless solution to our HR and Payroll department. Everything works together so there is less manual processes. What do you dislike? Occasionally we have had to build customs to meet our needs. It creates an additional cost and is difficult to budget for as a non-profit. I wish some things were more flexible and not additional cost. What problems are you solving with the product? What benefits have you realized? We started using UltiPro for ...

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AI

Administrator in Non-Profit Organization Management

11/20/19

4.5 out of 5

Highly scalable, reliable and feature rich HRIS system

What do you like best? Ultimate Software is continually rolling out new features and values feedback and suggestions sent in by customers. That's reassuring as a customer. Additionally, customers are given the option of enabling or disabling many of these features so they can be rolled out gradually depending upon what is best for your business What do you dislike? UltiPro is not cheap. While it provides a solid and robust platform for a variety of HRIS needs, it tends to be ...

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WB

William B

11/20/19

4 out of 5

First time using UltiPro with a company and have now used it for 8 months. Overall, I find it very y

What do you like best? The ease of using the tabs to access your own information. Also, easy to switch in HR view so I can review all of an associate's information . What do you dislike? Not everything is supported and we still have to use UltiPro back office to make updates. Recommendations to others considering the product: Always use the information that UltiPro sends out and attend some of the training offered so you understand fully what UltiPro can offer you in the way ...

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