9.4
Spot Score
MIGRATED TO UKG Pro
Streamline HR processes for business success.
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UltiPro offers custom pricing plan
UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more
Responsive and knowledgeable customer service that provides timely support.
Highly customizable and configurable to fit diverse organizational needs, including unique business structures.
Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.
Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.
User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.
Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.
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Showing 191-200 out of 533
AI
Administrator in Financial Services
02/25/20
Streamline, easy processes to keep payroll information compliant and up to date.
What do you like best? We use several different pieces of UltiPro and it is great how they all integrate and work together. Makes record keeping and compliance much easier. What do you dislike? Sometimes the response time with customer support is long if you do not call directly to rapid response. What problems are you solving with the product? What benefits have you realized? We recently worked through some issues with a new PTO code and the switch over of old codes.
AI
Administrator in Non-Profit Organization Management
02/25/20
Works pretty well.
What do you like best? I like that it is user friendly. Easy to navigate. What do you dislike? Limited on creating certain things...recruiting and onboarding dont communicate well. No way to download files from onboarding. Recommendations to others considering the product: Need to be able to create more usable dashboards and the ability for recruiting to feed into onboarding. What problems are you solving with the product? What benefits have you realized? HR, ...
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CA
Crystal A
02/25/20
Great product with a few tweaks
What do you like best? The ability of our employees to log in and see their information, the ability to grant tiered access to managers, the unlimited reporting options, the capability to tailor the product to our needs What do you dislike? We have ongoing issues with WFM,there are features that were shown in demo's with sales that are not available, the creation and customization can be quite cumbersome at time, training on the product it not the best. Its more learn as you go. ...
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UI
User in Higher Education
02/25/20
Director, HRBP
What do you like best? I love the Community section within Ulti-Pro. I have used Ulti-Pro in a previous position and I'm very familiar with the front end that most HR professionals use but in my current role I have become more exposed to the back end and the Community has helped me tremendously. What do you dislike? The configuration piece of things I would say. There are aspects of my job and others within HR that is backed by a certain policy or procedure and sometimes Ulti-Pro ...
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JD
Jay D
02/25/20
Review of ULTI ATS and HRIS system and we launched the system in 2017.
What do you like best? The new offer letter process is a big help in the ATS. Ability to quickly scroll candidates has been a welcome upgrade. Also, we are able to now get offer approvals managed through the system. Uti has an ease of use. Outages have been minimal. What do you dislike? ATS has weak spots. Can't CC other people when emailing candidates other than with a schedule invite. Reporting is very weak out of the ATS. We have to use smart sheet to fill gaps in what ULTI ...
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AB
Alexandra B
02/25/20
Often Frustrating
What do you like best? I like that the reporting functionality is so advanced and I think the platform is easy to use for employees. What do you dislike? Customer service is a nightmare and having to put a case in every time i have a question or issue is time consuming. also when i finally get in touch with someone about my case they often do not know how to help me or have to refer me to someone else. Interface feeds between UP and our benefit carriers are also a nightmare. they ...
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AI
Administrator in Financial Services
02/25/20
HMS with lots of Potential and great Ideas with room for improvement
What do you like best? Some great aspects of Ultipro is, it helps streamline the processes from Hiring > Onboarding > Payroll. As users/administrators, have the ability to customize things and the integration of Cognos BI reporting is very cool. Also appears to have a good culture for their employees. What do you dislike? Customer service is usually very spotty based on complexity of issue. When submitting tickets, let's say for year end Open enrollment, would often be ...
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ES
Executive Sponsor in Retail
02/25/20
Ultimate Review New Customer
What do you like best? I like that there is one view of the system. What do you dislike? It actually isn't as integrated as the sales team portrayed. What problems are you solving with the product? What benefits have you realized? Ease of use for onboarding and recruiting...still struggling with core and Time & Attendance.
UI
User in Health, Wellness and Fitness
02/19/20
Ultipro is very user- friendly
What do you like best? Classes are offered to take at your own pace. What do you dislike? Classes need to be a little longer for those who are new to the applications What problems are you solving with the product? What benefits have you realized? still learning all the features
AI
Administrator in Biotechnology
02/12/20
UltiPro is Awesome!
What do you like best? It has allowed us to streamline and improve processes What do you dislike? There is nothing I can report on that is not good What problems are you solving with the product? What benefits have you realized? We have automated reporting, added custom fields and imputed processes into the system versus keeping them in a manual state
