UltiPro Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

I have 5 years of Ultipro experience working from a Recruiting Coordinator to an HRIS Analyst

What do you like best? I really appreciate all of the resources available: CSP, Community Center, Ulti University, and Rapid Response. The Community area is really exciting. I enjoy how everyone collaborates and shares their ideas. In addition to this, I really how Ultipro constantly keeps their customers in compliance. What do you dislike? There have been several instances where we have had to follow-up with consultants for SR's more than we would have liked to. ...

Ultimate is intuitive.

What do you like best? The brightness of Ultimate and it's intuitiveness makes Ultimate user friendly. What do you dislike? The Recruiting Gateway is not as functional as I would like; there's no interface with Indeed which makes recruitment difficult on this platform. There are often "work arounds" for completing tasks in Ultimate because the software isn't built to interpret the need. What problems are you solving with the product? What benefits have you realized? ...

I process payroll

What do you like best? The reporting system and the easy access to an employees file What do you dislike? When starting and stopping a deduction there is not an easy way of double checking you have to go through all screens What problems are you solving with the product? What benefits have you realized? Reporting and figuring out how to export files to another area

Ultimate has helped us improve engagement improving our overall workforce!

What do you like best? The ability to access communities of customers with similar needs What do you dislike? Rollouts are exciting but only if they happen timely What problems are you solving with the product? What benefits have you realized? We have improved our compliance and freed up our HR team to better focus on corporate startegies

Great payroll platform with some problems.

What do you like best? Rapid Response has been the best tool in my toolbox! I always have a good experience whenever I call. They're empathetic, patient and very knowledgeable which I appreciate when I call since most of the time, it's an emergency. I also love that they send a review of what we've talked about so that I'm able to review it later. What do you dislike? The time it takes to get a response from payment services. Also that payment services and core don't seem ...

Mitch Strom Review

What do you like best? All in one system with ability for Can and US payroll. I like the ability to have workforce management, performance amangement, payroll recruiting all in one. What do you dislike? The current user interface is quite old looking and needs an update. Also, the performance management system is a bit clunky when trying to change distributed goals. Would like ability to be able to change these easier as we made a mistake and now cannot change the distributed goal. ...

Ultimate experience

What do you like best? strong application. Majority of the functional is better than previously used. What do you dislike? Customer service has fallen off in the last year. Much slower, not always the best solution provided. Recommendations to others considering the product: Request a project plans with dates. Did not receive and all functionality/integrations not received as expected What problems are you solving with the product? What benefits have you realized? ...

Bellisio Review

What do you like best? Integration between recruiting, on boarding and Core. I like having all information in one place and easily accessible by individuals that have the required access. BI system genereated reports are very helpful. Love the UP community portal. Great to connect, share ideas and learn from other clients. What do you dislike? UltiPro has a pretty slick on boarding process but no off boarding process. Also, offer letters cannot be electronically signed and uploaded ...

Solid product, gets the job done

What do you like best? Ease of finding employee information. I often need to look up specific information about various employees, past and current, and it is usually very straight forward and simple to locate within Ultipro. What do you dislike? Issues with support. It can take longer than it should to get a solution to a problem. We're currently trying to figure out why a tax form wasn't filed and even another Ultimate Software employee is having trouble getting information back ...

Good Company...needs a few bugs fixed

What do you like best? Business Intellegiance. The report are great and I hope to learn more at Connections. What do you dislike? Several bugs need to be worked out. Sometimes things don't post or employees become uncalced in payroll. Small things but they can make a huge diff in someones pay What problems are you solving with the product? What benefits have you realized? no outstanding problems