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9.4

Spot Score

UltiPro

UltiPro Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Expert's Review

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 121-130 out of 533

AI

Administrator in Primary/Secondary Education

02/27/20

5 out of 5

UltiPro Fan!

What do you like best? I really appreciate the innovative nature of Ultimate Software. They are always looking ahead to make system improvements and provide useful features. What do you dislike? I do wish the system was a bit more customizable. Recommendations to others considering the product: Figure out all aspects of what you are looking for and determine how to make sure all of your data can be converted properly. What problems are you solving with the product? What ...

Read more

AJ

Ashlee J

02/27/20

5 out of 5

UltiPro is one of the best software's for HRIS, Payroll, Tax, Benefits, and so much more.

What do you like best? I like that what I asked for is what i get. I want a system that I can rely on to give me data, reporting, easy accessibility for employees, and customer service that is knowledgeable, easy to communicate to and understanding to my situation. And I get all of that with Ulti, and OH so much more. What do you dislike? I have only one dislike, I need more note boxes in places. When items are changed or updated in the system there is not always a place to leave a ...

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AI

Administrator in Hospital & Health Care

02/27/20

5 out of 5

Talent Acquisition Partner

What do you like best? How streamline it is, it is so user friendly What do you dislike? Some of the things that get pulled in the job posting section needs some work. What problems are you solving with the product? What benefits have you realized? Save so much paper which was a huge issue, and we have benefited from more client interaction

TP

Tonja P

02/27/20

5 out of 5

You are the Chick-fil-a of Software

What do you like best? The customer service that make you feel important and smart even if you are none of these. You empower me to want to understand more and do more when trying to figure out a component of the software. What do you dislike? That my company won't spend the money so that I can attend one of the conferences. Beside that, not understanding the packages and how to build better reporting on certain field items. What problems are you solving with the product? What ...

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AI

Administrator in Human Resources

02/27/20

5 out of 5

HR REP

What do you like best? The overall layout and easy access to anything on Ultipro. Most recently the text message feature that is available to reach employees fast and easy. What do you dislike? The constant verification codes to certain pages What problems are you solving with the product? What benefits have you realized? keeping our employees in compliance with proper documents and credentials. Easy reporting on just about anything and everything Ultipro has.

AI

Administrator in Mental Health Care

02/27/20

5 out of 5

Quality HRIS for Self- Sufficient Admins

What do you like best? I like that own the product. I can make most changes myself at any hour of the day without having to consult with a team member from UltiPro. It gives you the ability to create and move fields as desired, making it a truly customized experience. The reporting tool is extremely powerful. The interface is clean and easy to navigate. What do you dislike? We do see some limitations with benefit coding and PTO coding. There are some features that don't seem to be ...

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SB

Stephanie B

02/27/20

5 out of 5

Love it so much that I want to work for them!

What do you like best? I love the reporting tool, IBM Cognos Analytics! Since it was created by a third party, there is a ton of learning resources available on the web. I also enjoy the Platform Configuration tool - it allows you to customize the site to your liking. I added several new fields to employee pages, and they were easy to report on as well. What do you dislike? I don't like Compensation module. It's very limited, so we weren't able to use it for the merit process or ...

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ES

Executive Sponsor in Building Materials

02/27/20

5 out of 5

The tool to move from the Slate Rock and Gravel Company Quarry

What do you like best? The systems is very user friendly both on the HR admin plus the end-user population is able to adopt incredibly quick. What do you dislike? Albeit self inflicted, moving a company with poor data records is a painful organizing path during implementation. What problems are you solving with the product? What benefits have you realized? Timekeeping. Beyond the obvious benefit of legal compliance, the tool is simple to adopt and use.

ML

Meghan L

02/27/20

5 out of 5

Multiple options to fit all scenarios.

What do you like best? Ultipro has been an improvement to our HR department. The capability of tracking all of the information from hire to terminations is great. What do you dislike? We tried to track our staffing numbers in Ultipro and so far have not been successful. What problems are you solving with the product? What benefits have you realized? Overall, Ultipro has been a positive experience. There as been assistance and training for any questions that come up. Ultipro ...

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IA

Industry Analyst / Tech Writer in Mental Health Care

02/27/20

5 out of 5

Good product, great community

What do you like best? The customer service is phenomenal when we have a problem. They work with a ticketing system and most of the time, responses are very quick. I also like the Community. All Ultimate users are welcome to join the communities, which are open forum discussions. Valuable tips and answers can be received from other Ultimate users. I also love the BI reporting through IBM Cognos. There are many delivered reports, plus I can build my own. There are classes available in ...

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