UltiPro Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Great integrated functionality across all HR functions

What do you like best? I really like the user interface, both for employees and administrators. It's easy to navigate and work with. Having all data across the employee life cycle in one place is a big plus, as well as being able to integrate with other systems (for example, benefit vendors). It's helped enable a lot of process efficiencies for our organization, eliminating many paper processes by way of technology. I also love that they are constantly bettering the system and rolling ...

UltiPro is the premier HRIS/HRM system for all your business needs.

What do you like best? A central location for all functions including Payroll, Performance Management, Benefits, Recruiting and more! What do you dislike? There is really not much that I dislike about UltiPro. If I had to pinpoint one thing, it would be that UTM is sometimes slow and unresponsive. What problems are you solving with the product? What benefits have you realized? The company I work for is currently utilizing the benefits of the Performance Management module. ...

Ultipro is an amazing tool

What do you like best? The customer service is by far some of the best out there. There have been multiple times when I needed something quickly, and one of the agents was able to help me out in a timely manner and thoroughly walk me through the process of doing something so that I could do it myself the next time or teach someone else how to do it! Ultipro also offers a variety of tools for full time hiring and help walk people through the process of implementing and using the tools. I ...

Ultimate has changed the way that I serve my employees as an HR professional.

What do you like best? I love that we can store all of our documents electronically. It is all connected from recruiting to on-boarding then all of the documents are in core once we have completed the hiring process. It takes a way a lot of the paper that we used to have and is a great way to have the hire agreement signed right away without ever having the candidate come in. What do you dislike? I really wish there was a better way to track FMLA and Workers Comp cases. We ...

Great System

What do you like best? The overall abilities to use any and all modules and fulfill the needs of the company. Great for paperless options, streamlining of New hire process, recruitment, payroll, performance management, and overall HR changes. Ulti is always expanding and improving their products. What do you dislike? Ability to access benefits history- this makes it difficult for reporting needs. Recommendations to others considering the product: Utilize all models to ...

It is by far the easiest payroll processing software that I have used.

What do you like best? UltiPro is fairly user friendly. It is easy to learn and to navigate in CORE. Processing Payroll is extremely easy and editing paychecks is not complicated at all. What do you dislike? Their case management. Cases take too long to be worked and some are closed before they are totally resolved. Also, you call in and get n answer and then you call back and get a different answer from someone else. Also sometimes youa r eonthe phone with them for an hour for ...

UltiPro provides a reliable, modern HRIS interface to manage all things critical to HR professionals

What do you like best? UltiPro is well-documented and the UltiUniversity content and various delivery methods (self-paced, live and recorded instructional videos, etc.) considerably shortened the learning curve for me as a new-to-UltiPro HRIS administrator. The Support team is also top-notch with a live call-in number for critical Payroll problems and a responsive team of technical consultants who support all modules and features offered by Ultimate Software. What do you dislike? ...

Good Overall Product

What do you like best? Simplicity of the interface. Many things can be done with the assistance of the program. Overall it is a good program. What do you dislike? The system can be configured in many different ways but this can also become a bit problematic. When it comes to customer service the team is usually pretty great on the first connection however, if it is needed to be followed-up on it usually goes south very quickly. My guess is that the customer service team is rated on ...

Terris Review

What do you like best? Very robust product Other than that I guess I just need more words in here What do you dislike? get all features moved over to the portal and out of backoffice What problems are you solving with the product? What benefits have you realized? Trying to get benefits in better shape both with the coverage and deduction start and end dates

UltiPro - great for standardization

What do you like best? UltiPro is a great system for managing HR and Payroll for multiple companies across different regions of the country under one instance. What do you dislike? One thing that could be improve is the reliance on using third party consultants to problem solve, customize, and install the product. One would hope that Ultimate Software could do a better job of this in-house. What problems are you solving with the product? What benefits have you realized? ...