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8.5

Spot Score

UKG Pro - HR Software

UKG Pro Reviews in April 2025: User Ratings, Pros & Cons

Streamline and revolutionize your HR management.

4.2

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UKG Pro Reviews & Ratings

4.2

Very Good

Based on 3216 ratings & 1430 reviews

Rating Distribution

Excellent

(793)

Very Good

(456)

Good

(121)

Poor

(40)

Terible

(20)

Expert's Review

UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more

UKG Pro pros and cons

  • Real-time reporting capabilities save time and provide transparency for employees and administrators.

  • Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.

  • Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.

  • Strong customer support availability, often responsive and helpful in training and ticket resolution.

  • Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.

  • Time tracking and scheduling functionalities can feel overly complex or cumbersome.

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Showing 11-20 out of 1430

JS

Janet S

11/08/23

4.5 out of 5

"Great Product"

What do you like best about UKG Pro? It provides our organization one source of truth for employee data. It is a system that allows ease of use for all our users, from our lowest level technical learner to our senior executives. We were well supported during implementation. What do you dislike about UKG Pro? The PowerBI piece that we so desired, has been challenging to learn to use. We have found that our tech team must be utilized to help support the HR team to deliver the reports we ...

Read more

DA

Doug A

10/30/23

5 out of 5

"UKG Pro is the best HRIS technology we have experienced"

What do you like best about UKG Pro? The majority of Atlantic's enterprise employers use UKG Pro as it has powerful solutions for large employers and works very well for multiple locations. We can write a customer integration for background check in under 3 days, as compared with 4-6 weeks with other providers. What do you dislike about UKG Pro? Keep up the great work, we have no issues with the technology. What problems is UKG Pro solving and how is that benefiting you? We are able to ...

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AU

Anonymous User

10/24/23

4.5 out of 5

"Efficient and effective HRIS system"

What do you like best about UKG Pro? Very easy to use, anyone can learn it easily, and has all the features neccessary to manage all stages of employee life cycle. What do you dislike about UKG Pro? Does not have enough functionality to set up work flows What problems is UKG Pro solving and how is that benefiting you? It is meeting our HRIS / business needs

AW

Ashraf W

10/06/23

5 out of 5

"Gem in Workforce Management"

What do you like best about UKG Pro? I can see in real-time how many hours I've worked per day and pay period. What do you dislike about UKG Pro? It takes more time to enter login than expected. Everything else is excellent. What problems is UKG Pro solving and how is that benefiting you? Automating tasks, such as time tracking and payroll calculations, ensuring accurate and reliable information.

GG

Gabbie G

09/15/23

4.5 out of 5

"Great Solution for all HR/Payroll/Employee Benefit Needs"

What do you like best about UKG Pro? UKG has a great customer support team that is available 24/7 for payroll issues. What do you dislike about UKG Pro? Some of the naming conventions and locations for different functions are confusing and not easy to navigate around. What problems is UKG Pro solving and how is that benefiting you? Payroll processing and benefits administration

SN

Sherrie N

09/15/23

4.5 out of 5

"Learning to be an administrator"

What do you like best about UKG Pro? Extensive piece of software, alot to accomplish What do you dislike about UKG Pro? In Depth, and alot to manouver in, trying to find my way around What problems is UKG Pro solving and how is that benefiting you? Payroll, tracking our employees, and time management

AU

Anonymous User

09/12/23

4 out of 5

"More user friendly than before"

What do you like best about UKG Pro? Payroll Gateway is better than it used to be. It' more intuitive and you can see immediately the results of your efforts. What do you dislike about UKG Pro? I still can't get all the appropriate codes to load automatically once I upload the csv file. What problems is UKG Pro solving and how is that benefiting you? Cases are assigned and followed up more quickly. The response times is 100 times better than in years past. It's easy to see that working on ...

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AU

Anonymous User

09/12/23

4 out of 5

"Very good."

What do you like best about UKG Pro? I enjoy working with the UKG Rapid Response team. What do you dislike about UKG Pro? It takes forever to get a service request work to start. Recommendations to others considering UKG Pro: UKG has great customer service and the account manager will be there every step of the way. What problems is UKG Pro solving and how is that benefiting you? It allows us to build reports through BI to gather data.

CB

Candace B

09/07/23

3 out of 5

"Nice Software"

What do you like best about UKG Pro? it is a easy candidate data base, ease to see pay stubs for our employees and easy to re set passwords for people to log into their accounts What do you dislike about UKG Pro? The progrram itself seems to be slow at times What problems is UKG Pro solving and how is that benefiting you? It helps when it comes to giving our employess access to their pay stubs

NN

NIKHIL N

08/26/23

2.5 out of 5

"UKg PrO"

What do you like best about UKG Pro? I have used many software like ceridian, ADP, UKG dimensions and aldo used UKG Pro as well. UKG pro is a good software. But UKG dimension is more easy than pro. What do you dislike about UKG Pro? UKG dimensions is more easy in terms of year end and creating earning deduction. UKG pro is a good software. But UKG pro is little tough to validate in terms of taxable wages. What problems is UKG Pro solving and how is that benefiting you? UKG pro is helpful in ...

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