UKG Pro Reviews in April 2025: User Ratings, Pros & Cons

"Program coordinator"

What do you like best about UKG Pro? ease of system for our students to record hours. Streamlined system makes it user friendly What do you dislike about UKG Pro? Does not support all our needs and many of the items we needed are customs so price point increased. What problems is UKG Pro solving and how is that benefiting you? used primarily for time & attendance system however we have utilized if for passing along useful and important information to our staff, faculty and students.

"Ulti pro"

What do you like best about UKG Pro? the software is ok at best. It seems easy enough to navigate. What do you dislike about UKG Pro? I dislike the time sheet. It is not user friendly where as you could just submit total hours for the day, they want to know if you had a lunch breach and what time you stopped and started etc. As a seasoned professional it is time consuming for me to worry about the exact minute I start my day. What problems is UKG Pro solving and how is that benefiting ...

"Management system for PTO and Pay"

What do you like best about UKG Pro? Everything is in one place in regards to paystubs and requesting time off What do you dislike about UKG Pro? I dislike that I have to log into the portal twice to access my time off calendar to schedule. It opens a completely different window and login request. Recommendations to others considering UKG Pro: Unsure of why the interface isn't all in one place for pay stubs, benefits, and time off What problems is UKG Pro solving and how is that benefiting ...

"UltiPro has been a great platform allowing us to improve HR effectiveness"

What do you like best about UKG Pro? We like the ability to configure the system to fit most of our needs. We have been able to learn the system through implementation, activation and use. The model of service delivery UltiPro uses makes so much sense, it drives your understanding of the system and allows you to see new capabilities available. What do you dislike about UKG Pro? The way tax is withheld on the service, it should be written to be exempt from state sales taxes. Recommendations ...

"Good utilities program"

What do you like best about UKG Pro? It was very easy to learn as a first-time user. Very intuitive for the user. What do you dislike about UKG Pro? Training modules need to be more problem/solution oriented. Recommendations to others considering UKG Pro: Look hard at the features set you need. Others may offer more but do you need the added features and increased expense? What problems is UKG Pro solving and how is that benefiting you? It provides very quick access without having to wait ...

"Ultimate keeps enhancing its product on a regular basis"

What do you like best about UKG Pro? The flexibility to configure the product to meet our needs is key to our satisfaction. Plus utilizing the full functionality of it allows us to operate more efficiently, for example, using Employee Self Service. We like having the support of the UltiPro Community of users. Many times other users will have thought of creative ways to address an issue that we are having. It also helps us to find new ways to take advantage of various features of the ...

"Payroll Administrator"

What do you like best about UKG Pro? The ease of use. It is the best of outsourcing and in-house payroll/HR combined into one package. What do you dislike about UKG Pro? The tax department moves at a sloths pace for everything. It literally takes months for a simple task to be completed Recommendations to others considering UKG Pro: Make use of the training. You will see how much you can do yourself without needing to contact anyone outside of your company. Thereby ensuring that new ...

"HR Coordinator"

What do you like best about UKG Pro? the BI reports, new hire records, compensation history What do you dislike about UKG Pro? business rules are rather complicated, UltiPro seems to change our dedicated rep quite often. The customer services is not always consistently efficient. Recommendations to others considering UKG Pro: get a great support person to help you with the implementation from current HR system to UltiPro What problems is UKG Pro solving and how is that benefiting ...

"UltiPro enables process improvements"

What do you like best about UKG Pro? Payroll processing happens in real-time, no more waiting for long periods of time for results to calculate! What do you dislike about UKG Pro? Having to reconcile our paycheck account. Ceridian would debit one lump sum per payroll from our account to fund the checks, but Ultimate does not offer this service. Having the checks draw from our account has created a very manual process which is a step in the wrong direction. Recommendations to others ...

"UltiPro Recommendation"

What do you like best about UKG Pro? Our associates' ability to access and update personal information on their own from anywhere they have internet access. What do you dislike about UKG Pro? An associate cannot make a change in life events before the event takes place (i.e. someone is getting married and he/she has to wait until after the wedding date to update benefit coverages.). It would be better if this could be prescheduled. Recommendations to others considering UKG Pro: Have a ...