8.5
Spot Score
Streamline and revolutionize your HR management.
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UKG Pro offers custom pricing plan
UKG Pro has cemented itself as a robust and comprehensive solution in the HR technology space, offering a wide array of features that streamline critical workforce management tasks. Its user-friendly interface and impressive reporting capabilities are some of its standout features, with customers praising the intuitive design and ability to generate real-time ...Read more
Real-time reporting capabilities save time and provide transparency for employees and administrators.
Easy navigation and intuitive design make it user-friendly for individuals with varied technical expertise.
Comprehensive features for HR, payroll, recruiting, onboarding, and document management streamline workflows.
Strong customer support availability, often responsive and helpful in training and ticket resolution.
Steep learning curve for advanced features like reporting and Business Intelligence, confusing for non-technical users.
Time tracking and scheduling functionalities can feel overly complex or cumbersome.
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KM
Kevin M
07/27/17
"Powerful, user friendly HR & Payroll software"
What do you like best about UKG Pro? UltiPro is a powerful HR & Payroll software that is highly configurable, which leads to minimal customization requirements. Ultimate Software is truly a partner in our success and is there to assist us in getting the most out of the product. What do you dislike about UKG Pro? Ultimate Software is a fast growing company and has pushed a few of their newer products to market before they are truly feature comparable to previous versions. This can be ...
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AU
Anonymous User
07/26/17
"UltiPro - Great product, great partnership"
What do you like best about UKG Pro? UltiPro is a very user friendly system which is easy to learn and looks great! You can customize so much of it for your business needs and the functionality is easy to roll out to all levels of the company. What do you dislike about UKG Pro? The time keeping (UTM) isn't amazing, it does what we need it to do, but it's not as nice as the rest of the system. I hear that there are things on the horizon for an update, and are anxiously awaiting to see what ...
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CP
Corynne P
07/26/17
"Excellent Product and Pricing"
What do you like best about UKG Pro? This product has so much to offer. The business intelligence tool exceeds my expectations and the customer service is by far better than any of the 5 other competitors I have worked with. Platform configuration is also a great tool. What do you dislike about UKG Pro? There are system limitations on some things that competitors do offer. Specifically around storing contractor data and some functionality in the workflows. But overall there are not very ...
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SC
Shelly C
07/26/17
"Amazing Customer Service"
What do you like best about UKG Pro? Everyone at Ultimate Software is so willing to help. The software is very easy. What do you dislike about UKG Pro? The time it takes to benefit interfaces built. Recommendations to others considering UKG Pro: When setting up UltiPro take your time to make sure everything is set up the way you want it and ask questions on how each module works to the fullest. What problems is UKG Pro solving and how is that benefiting you? Different state payroll laws. ...
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JN
Jessica N
07/13/17
"Very in-depth"
What do you like best about UKG Pro? I lOVE how I can see everything I need to see within the different pages of Ulti-Pro. If I have a question about something, I don't have to go to my HR person 80% of the time. I can check paystubs, and all sorts of information without having to play email tag with our HR guy. It's super convenient! What do you dislike about UKG Pro? I feel like the navigation could be a little better. I've certainly gotten use to it, but I feel like it could be laid oput ...
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AU
Anonymous User
07/11/17
"Meh"
What do you like best about UKG Pro? We used it at my last company. It was okay. Nothing stellar, but nothing really terrible either. Overall, UltiPro has a nice looking dashboard. What do you dislike about UKG Pro? I didn't have many strong dislikes. Sometimes it was difficult to find things. I HATED time tracking. You couldn't do bulk uploads for times and it was not easy to use. What problems is UKG Pro solving and how is that benefiting you? I only used it as a user, not as a business ...
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AU
Anonymous User
06/30/17
"Not a fan of Ultimate's Service"
What do you like best about UKG Pro? The look of the product was easy to follow. The colors were bold/fresh. What do you dislike about UKG Pro? The service was not good. It was difficult to get issues resolved. What problems is UKG Pro solving and how is that benefiting you? We used Ultimate for payroll, benefits, self-service, recruiting.
AU
Anonymous User
06/30/17
"Not a fan of Ultimate's Service"
What do you like best about UKG Pro? The look of the product was easy to follow. The colors were bold/fresh. What do you dislike about UKG Pro? The service was not good. It was difficult to get issues resolved. What problems is UKG Pro solving and how is that benefiting you? We used Ultimate for payroll, benefits, self-service, recruiting.
SC
Stephanie C
06/28/17
"UltiPro - Stephanie's Review 2016"
What do you like best about UKG Pro? I like the new Recruiting tool and the capability to ti interface with Linkedin What do you dislike about UKG Pro? The global functionality needs refining. Upgrades are often hard to map. Recommendations to others considering UKG Pro: Make sure Ultimate can support all of your global countries for payroll What problems is UKG Pro solving and how is that benefiting you? We are now able to track all of our global employees. The recruiting tool allows our ...
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AU
Anonymous User
06/27/17
"Inuitive, easy and best of all has the power of communities"
What do you like best about UKG Pro? From a daily user perspective UltiPro sets the bar high for usability, configuration and vendor management. If I run into issues I feel confident in logging a support case and having my issue resolved in a quick time frame. What do you dislike about UKG Pro? Onboarding in Canada could see more improvements and I'd like to see the launch of the UltiPro Mobile App. Although, UltiPro is constantly evolving and innovating so I am confident this is on their ...
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