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UJET - Contact Center Operations Software

UJET Reviews in April 2025: User Ratings, Pros & Cons

Revolutionizing contact centers for ultimate efficiency.

4.7

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UJET Reviews & Ratings

4.7

Excellent

Based on 639 ratings & 539 reviews

Rating Distribution

Excellent

(512)

Very Good

(27)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 539

CJ

Christial Jane C

11/29/23

5 out of 5

"New and user friendly UJET Update, including UI!! Must try!"

What do you like best about UJET? Newest update of UI makes our comfortability increase when using the software. Because of the new update it helps us to give different options on where we could transfer our customer call if necessary. By doing this update regularly will help us to reach out to our customer efficiently. Good job UJET!! make this update frequently. What do you dislike about UJET? Sometimes UJET has a bug on the app wherein the waiting time of the customer stucks at 1. But I ...

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CJ

Christial Jane C

11/29/23

5 out of 5

"New and user friendly UJET Update, including UI!! Must try!"

What do you like best about UJET? Newest update of UI makes our comfortability increase when using the software. Because of the new update it helps us to give different options on where we could transfer our customer call if necessary. By doing this update regularly will help us to reach out to our customer efficiently. Good job UJET!! make this update frequently. What do you dislike about UJET? Sometimes UJET has a bug on the app wherein the waiting time of the customer stucks at 1. But I ...

Read more

SA

Sean Aslie W

11/28/23

5 out of 5

"New update of UJET is amazing yet has some flaws"

What do you like best about UJET? With the newest update of the UJET, it gives us an insight of how much we are avail on the calls that we got in. The color scheme is good and the new features are good as well. This includes the categorized feature that you can do especially if you need to transfer the call to one of your department. It also helps us "customer support" to make a efficient workload. Especially you need to go on avail. Having a new update makes our job easier. Implementing a ...

Read more

WR

William R

11/28/23

5 out of 5

"Great experience very smooth"

What do you like best about UJET? The interface is very interactive and the system itself has very many great features in addition together with the instatnt support team readily available What do you dislike about UJET? There are some lag at times which are not good What problems is UJET solving and how is that benefiting you? Customer interaction and record taking

SA

Sean Aslie W

11/28/23

5 out of 5

"New update of UJET is amazing yet has some flaws"

What do you like best about UJET? With the newest update of the UJET, it gives us an insight of how much we are avail on the calls that we got in. The color scheme is good and the new features are good as well. This includes the categorized feature that you can do especially if you need to transfer the call to one of your department. It also helps us "customer support" to make a efficient workload. Especially you need to go on avail. Having a new update makes our job easier. Implementing a ...

Read more

WR

William R

11/28/23

5 out of 5

"Great experience very smooth"

What do you like best about UJET? The interface is very interactive and the system itself has very many great features in addition together with the instatnt support team readily available What do you dislike about UJET? There are some lag at times which are not good What problems is UJET solving and how is that benefiting you? Customer interaction and record taking

JK

Justin Kyle B

11/27/23

5 out of 5

"The best phone tool in town!"

What do you like best about UJET? UJET is very compatible and user friendly. I'm a newbie in a call center but UJET was very helpful for me to have an easy job. What do you dislike about UJET? None so far. I'm more than happy to have this tool as part of my daily job. What problems is UJET solving and how is that benefiting you? When I am about to take calls, UJET is fast as I expected. No lags and meet all the requirements as the tool for my work.

JK

Justin Kyle B

11/27/23

5 out of 5

"The best phone tool in town!"

What do you like best about UJET? UJET is very compatible and user friendly. I'm a newbie in a call center but UJET was very helpful for me to have an easy job. What do you dislike about UJET? None so far. I'm more than happy to have this tool as part of my daily job. What problems is UJET solving and how is that benefiting you? When I am about to take calls, UJET is fast as I expected. No lags and meet all the requirements as the tool for my work.

EB

Edgar B

11/22/23

5 out of 5

"Excellent and Effective Ujet!"

What do you like best about UJET? Since I am a Customer Representative and using this amazing platform. This was very inconvenient to use specially when I have an interaction with my customers it really helps me to provide a efficient and excellent customer service! It also offers a both voice and chat system to manage customers inquiries and concern that is very amazing! My experience on this from the start that I use this was good and one of a kind! What do you dislike about UJET? I ...

Read more

EB

Edgar B

11/22/23

5 out of 5

"Excellent and Effective Ujet!"

What do you like best about UJET? Since I am a Customer Representative and using this amazing platform. This was very inconvenient to use specially when I have an interaction with my customers it really helps me to provide a efficient and excellent customer service! It also offers a both voice and chat system to manage customers inquiries and concern that is very amazing! My experience on this from the start that I use this was good and one of a kind! What do you dislike about UJET? I ...

Read more