UJET Reviews in April 2025: User Ratings, Pros & Cons

"Efficient features, proactive customer engagement, user friendly, and valuable 24/7 support."

What do you like best about UJET? The upsides of using UJET include its multi-channel ticketing for streamlined case management, super easy to use, proactive outreach for enhanced customer engagement, robust analytics and reporting, real time chat and voice Customer Support, seamless integration with various platforms, and a reputation for delivering substantial value for the cost. What do you dislike about UJET? It doesn't offer a freemium option, which could be a drawback for small ...

"Efficient features, proactive customer engagement, user friendly, and valuable 24/7 support."

What do you like best about UJET? The upsides of using UJET include its multi-channel ticketing for streamlined case management, super easy to use, proactive outreach for enhanced customer engagement, robust analytics and reporting, real time chat and voice Customer Support, seamless integration with various platforms, and a reputation for delivering substantial value for the cost. What do you dislike about UJET? It doesn't offer a freemium option, which could be a drawback for small ...

"customer care agent"

What do you like best about UJET? How easy it is to work with, how it works perfectly for calls and setting what status you are on. The sound is perfectly loud and it helps us communicate well and listen to customers. This has been so helpful for me. I really like that my company has auto answer it makes it a better experience for our customers and overall a better experience. What do you dislike about UJET? There is not a single thing that I dislike about Ujet, it works so well for me, and ...

"Amazing and user friendly"

What do you like best about UJET? I enjoy it's simplicity and limited technicalities What do you dislike about UJET? I do not have any negative experiences at all What problems is UJET solving and how is that benefiting you? UJET assists with templates for my daily live interactions saving me time and keeping my KPIs where I need them to be

"A positive experience"

What do you like best about UJET? It notifies me when a call is coming in, little to no issues. What do you dislike about UJET? Nothing really. It lets me get the job done What problems is UJET solving and how is that benefiting you? Assisting my customers to the best of my ability in a timely manner

"This is the best IA ever"

What do you like best about UJET? I love the user-friendly nature of it. I was working for a company, and implementing the program was really easy; the employees loved it. I just remember that we had only one problem with the app, and it was solved really quickly. We use it every day, all the time. You can use it for anything you want, has a lot of features. It works perfectly with all the technology. What do you dislike about UJET? I don't have anything bad to say about this program. I ...

"customer care agent"

What do you like best about UJET? How easy it is to work with, how it works perfectly for calls and setting what status you are on. The sound is perfectly loud and it helps us communicate well and listen to customers. This has been so helpful for me. I really like that my company has auto answer it makes it a better experience for our customers and overall a better experience. What do you dislike about UJET? There is not a single thing that I dislike about Ujet, it works so well for me, and ...

"Amazing and user friendly"

What do you like best about UJET? I enjoy it's simplicity and limited technicalities What do you dislike about UJET? I do not have any negative experiences at all What problems is UJET solving and how is that benefiting you? UJET assists with templates for my daily live interactions saving me time and keeping my KPIs where I need them to be

"A positive experience"

What do you like best about UJET? It notifies me when a call is coming in, little to no issues. What do you dislike about UJET? Nothing really. It lets me get the job done What problems is UJET solving and how is that benefiting you? Assisting my customers to the best of my ability in a timely manner

"This is the best IA ever"

What do you like best about UJET? I love the user-friendly nature of it. I was working for a company, and implementing the program was really easy; the employees loved it. I just remember that we had only one problem with the app, and it was solved really quickly. We use it every day, all the time. You can use it for anything you want, has a lot of features. It works perfectly with all the technology. What do you dislike about UJET? I don't have anything bad to say about this program. I ...