UJET Reviews in May 2025: User Ratings, Pros & Cons

"Excellent"

What do you like best about UJET? It is very useful for customer service. Their support team tries to help with almost every issue. You can monitor reports easily. What do you dislike about UJET? I think we should see the error type or error code. What problems is UJET solving and how is that benefiting you? I can monitor my team's productivity and take action immediately.

"Communication of the Future"

What do you like best about UJET? I've been a UJet user for about a year and a half now. I've experienced a different type of software that allows you to communicate with your customers via chat and phone before, but I will tell you that Ujet makes all other software experiences incomparable. Ujet you are able to clearly hear your customer when you have a phone conversation. When you are experiencing chat, you are able to reprogram the shortcuts that you will want to use to better suit your ...

"Very Helpful"

What do you like best about UJET? Is really fast! and very easy to use, Ujet is really fast What do you dislike about UJET? You need a really fast connection to the internet What problems is UJET solving and how is that benefiting you? Ujet makes my job so easy, is easy to use, and I can help the customers in less time.

"Very organized and very effective when it comes to assigning calls."

What do you like best about UJET? The easy accessibility, the way everything is organized and can be found easily without any help. What do you dislike about UJET? It has no noise suppression when using the phone calling feature. What problems is UJET solving and how is that benefiting you? Communication with our customers in the most efficient way!

"Ease of use"

What do you like best about UJET? It is very simple to use. All the tools I need to do my job are easy to locate and it streamlines my work flow. My daily tasks are simplified mostly into this one app. What do you dislike about UJET? Not being able to link current contacts to a ticket, it wants to create a new contact, so the ticket cannot be linked to an account if it doesn't show up with an account already attached to it. What problems is UJET solving and how is that benefiting you? UJET ...

"Ujet is an excellent work tool"

What do you like best about UJET? I like it because it's easy to use and it's a great support to count your time at work What do you dislike about UJET? I have nothing bad to say about it. As I said before, this is the best tool I use at work What problems is UJET solving and how is that benefiting you? It's helping m to count my time at work and do my work easy

"Ujet makes everything easier"

What do you like best about UJET? Takes CALL Help customer, understand the customer issues What do you dislike about UJET? Sometimes is hard to put calls on hold but is getting better What problems is UJET solving and how is that benefiting you? Concerns of customer

"Excellent"

What do you like best about UJET? The facilities of the status, are so clearly. What do you dislike about UJET? sometimes frizzes and I unintentionally make myself available What problems is UJET solving and how is that benefiting you? to have all my work time in one place, even when I have to be on calls or chatting, it's great.

"Experience that makes your perform your task easier"

What do you like best about UJET? That helps me to track my agents, monitor them in real time, and help me to get the tickets. It makes me change their status and log them out if they have energy issues. Good quality when we are listening to the calls and is very easy to use What do you dislike about UJET? I really like UJET, from my point of view, we do not have any inconvenience with it. I would like Ujet to record the calls and provide the report in an easier way What problems is UJET ...

"The best app to use on the job."

What do you like best about UJET? The best thing about Ujet is that it is easier than other apps. Ujet helps me to bring great service to my customers. Ujet let me work fast and I can change the aux so fast. The calls are amazing and the customers can hear me so well. What do you dislike about UJET? I don't really feel disagree with Ujet, for me is great and awesome, and easy to use. I have excellent calls and I can work so well. Ujet is an important app and makes my days terrific. What ...