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8.8

Spot Score

uContact - Call Center Software

uContact Reviews in January 2025: User Ratings, Pros & Cons

Streamline your call center experience with uContact.

4.9

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Starts from $50/User/Month

uContact Reviews & Ratings

4.9

Excellent

Based on 29 ratings & 29 reviews

Rating Distribution

Excellent

(24)

Very Good

(5)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 19-27 out of 29

LR

Lucia R

11/24/20

4.5 out of 5

"es novedoso y facil de usar"

What do you like best about uContact? Me gusta que se pueda llamar haciendo sólo un click y los distintos avatar que se pueden crear. What do you dislike about uContact?

MS

Mathias S

11/23/20

4.5 out of 5

"Many, for the fast response, for the stability of the platform."

What do you like best about uContact? As a platform the feedback with the user friendly and very intuitive. From the company the great support you can have with them to grow or improve always willing to help.

AU

Anonymous User

11/20/20

4.5 out of 5

"Ucontact Encuestas"

What do you like best about uContact? Lo que me gusta es que se puede encontrar rápidamente el número a llamar del cliente, ya que se pone en verde automáticamente una vez que es contactado. También que se pueda ver la ultima fecha de los pagos realizados.

AU

Anonymous User

11/19/20

4.5 out of 5

"Jefe Call Center"

What do you like best about uContact? La omnicanalidad, el gamification, la facilidad en el uso de las Campañas What do you dislike about uContact?

CP

Carolina P

10/30/21

4 out of 5

"Es una herramienta de trabajo muy completa"

What do you like best about uContact? No es una herramienta compleja de manejar y aprender desde un primer momento What do you dislike about uContact?

AU

Anonymous User

11/24/20

4 out of 5

"It`s really good service"

What do you like best about uContact? I like that the service is very simple to use What do you dislike about uContact?

AU

Anonymous User

11/20/20

4 out of 5

"Fue un descubrimiento"

What do you like best about uContact? una de las ventajas es la informacion que obtengo de los asesores, puedo realizar un mayor seguimiento de sus tareas (cantidad de llamados, horarios, etc.), programar los reportes automaticamente.

AU

Anonymous User

11/19/20

4 out of 5

"Más agilidad, mas canales máximos.-"

What do you like best about uContact? EL ENVIO DE SMS, EL MANEJO DE LA CAMPAÑA, EL CONTROL DE LOS AGENTES What do you dislike about uContact?

MF

Mary F

11/26/20

3.5 out of 5

"Ucontact Review"

What do you like best about uContact? The statistics, that has reports and that records the calls What do you dislike about uContact?