8.8
Spot Score
Streamline your call center experience with uContact.
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Starts from $50/User/Month
uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center operations effectively. The platform offers real-time dashboards, quality call monitoring, and bulk call handling capabilities, enhancing operational efficiency. Additionally, the ...Read more
Intuitive and user-friendly platform, suitable for both users and supervisors.
Real-time monitoring capabilities for call center operations.
Effective in increasing conversion numbers and connecting with leads.
Versatile omnichannel communication features.
Some users may find the platform complex initially without proper training or support.
Limited customizations and marketplace options for advanced functionalities.
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Showing 11-20 out of 29
AU
Anonymous User
12/02/20
"U contac"
What do you like best about uContact? a new and very easy to use program does not require training What do you dislike about uContact?
AH
Angie H
11/26/20
"Cumple con las expectativas, además asesoran sobre nuevas tendencias de servicios y aplicaciones"
What do you like best about uContact? tota la herramienta cumple con lo requerido para la operación del contact center What do you dislike about uContact?
MF
Mary F
11/26/20
"Ucontact Review"
What do you like best about uContact? The statistics, that has reports and that records the calls What do you dislike about uContact?
AU
Anonymous User
11/24/20
"Completo y de facil uso"
What do you like best about uContact? Centralizar en una plataforma la comunicación de diferentes canales What do you dislike about uContact?
LR
Lucia R
11/24/20
"es novedoso y facil de usar"
What do you like best about uContact? Me gusta que se pueda llamar haciendo sólo un click y los distintos avatar que se pueden crear. What do you dislike about uContact?
AU
Anonymous User
11/24/20
"It`s really good service"
What do you like best about uContact? I like that the service is very simple to use What do you dislike about uContact?
AU
Anonymous User
11/23/20
"It is an excellent call center system, the support is fast and efficient"
What do you like best about uContact? I like that the system is intuitive, they are always being modernized, the screens are friendly, and the support excellent.
MS
Mathias S
11/23/20
"Many, for the fast response, for the stability of the platform."
What do you like best about uContact? As a platform the feedback with the user friendly and very intuitive. From the company the great support you can have with them to grow or improve always willing to help.
AU
Anonymous User
11/20/20
"I would recommend the uContac platform"
What do you like best about uContact? versatility in its different forms of communication What do you dislike about uContact?
AU
Anonymous User
11/20/20
"Excelente."
What do you like best about uContact? Cuenta con variedad de herramientas y utilidades, además de una interfaz cómoda. What do you dislike about uContact?
