UberConference Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Dialpad Ai Meetings

Impossible to cancel your subscription…

Impossible to cancel your subscription from inside your account. You must talk with an agent. Even then they won't cancel your account after your request! Terrible service.

Very difficult to cancel

Very difficult to cancel. The cancel link on the website doesn't work. So I tried the help chat, was left on hold for 10 minutes, then told no agent was available to help me.

Problem with configuration of user

Absolutely great service. It took about 5 minutes to have the engineer (Kiriza) activate a new user. I had multiple issues and questions. Each issue was resolved after quickly explaining the problem. Kiriza spent time educating me about the issues and what to do next time. Very efficient. A one call fix. And Kiriza did a follow-up email to make sure I didn't require anything else. On a scale of 1 out of 10, I give this call an 11+.

Great experience

Great experience. Knowledgeable and helped me resolve my issue.

Mark was exemplary in helping me..

Mark was exemplary in helping me..

Great customer support

Date of experience: October 22, 2024

Edgard was really helpful

Edgard was really helpful. He was very patient and provided me with information and guidance that helped me understand how to resolve our customer's concern re. their Dialpad Meetings analytics and history. He also helped raise a feature request. Thanks again!

10/10 Especially Helpful for All Issues

Clarice was especially helpful in resolving the two issues I had presented; matters completely unrelated, no less. Perfect service.

Clarice fixed my problem in under five…

Clarice fixed my problem in under five minutes.

great customer support and service

great customer support and service, pretty much instant response