Typeform Reviews in April 2025: User Ratings, Pros & Cons

Beautiful forms

I've been using Typeform for years and I think they're great. I mostly use the service to create event booking forms and they are ideal for this. The forms look lovely and work well on both computers and mobiles. There is also a simple integration with Stripe that allows payments to be received.The only reason I don't give them 5 stars is that the user interface is a bit fiddly to use. The old one worked better and I'm hopeful that the new one will be an improvement. Nonetheless, Typeform ...

Nice tool, but their no-refund policy is unacceptable

Edit: Originally had 1-start -- their support was very helpful and upon writing in they did issue me the refund~It's a nice tool, but any SaaS company (especially a successful one like Typeform with $50+ million in funding) that doesn't do refunds deserves 1 star and 1 star only. I used Typeform for a couple months and was really impressed by the configuration possibilities and interface. Was definitely planning to use it again when my business called for it but because I cancelled a couple ...

Nice tool, but their no-refund policy is unacceptable

It's a nice tool, but any SaaS company (especially a successful one like Typeform with $50+ million in funding) that doesn't do refunds deserves 1 star and 1 star only. I used Typeform for a couple months and was really impressed by the configuration possibilities and interface. Was definitely planning to use it again when my business called for it but because I cancelled a couple days late I'm now paying for nothing. Will also call out that there are NO notifications from Typeform that ...

Sneaky practices for auto renewals

No emails reminding users of annual subscription autorenewals and strict no-refund policies.

The payment plan

The payment plan, customer service and whole process is terrible. Tried to sign up to a monthly subscription as I could not share the survey otherwise, even to colleagues, after trying to sign up for monthly, it immediately charged me for an annual subscription, charging the full £250 with no prior warning. There is no one to call and no one from the billing team has got back to me yet to sort this out. The plans are very misleading and the customer experience is awful.

Typeform - The best survey form one can have

What do you like best? Easy to create; can add multiple images/ visuals ; loads up on mobile devices efficinetly What do you dislike? nothing as of now. all good. Pricing maybe can be lowered a little. Recommendations to others considering the product: Good on; go for it What problems are you solving with the product? What benefits have you realized? NPS surveys Webinar surveys

totally sucks

Pretty good on laptop but totally sucks on iPad also it constantly begs for money and logic jump doesn’t work

Intuitive and well-designed survey platform and more

What do you like best? I really like how simple yet versatile Typeform is. It is super easy to get started by creating simple forms, but the platform also allows for a lot of advances features, rules, and automation. Typeform is very easy to use even for a beginner. It's also easy to integrate with other apps, which is especially useful to export the results of forms. I also like being able to add images to my Typeforms. It also integrates well with other platforms, such as Slack, which ...

Extremely easy to use and implement with other tools

What do you like best? it is an extremely easy tool both to use and to implement. Creating forms with even a logical scheme is a breeze and can be easily integrated with other third-party tools. you can create various workspaces where you can separate the forms (for projects or customers for example). What do you dislike? I love typeform, there is no doubt, of course there are some points that I would like to see improved: one of the things I appreciate least is the poor ...

Love it every time I use it

What do you like best? Typeform is so easy to use and it has a ton of features. I have used quite a few different form and survey applications and Typeform has them all beat. The user experience as an end user is super nice. The administration is incredibly easy and it integrates with just about everything. What do you dislike? I really can’t say anything bad about it. What problems are you solving with the product? What benefits have you realized? Getting customer ...