9.4
Spot Score
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VK
Ville K
05/31/21
"Platform is super easy to use and is getting better and more versatile all the time!"
What do you like best about Trustmary? I like the ease of use and constant improvements the best. New features coming every month it seems. Collecting feedback is easy and sharing it or presenting it on your website is simple. What do you dislike about Trustmary? At first it felt like it wasn't quite yet finished but it was more than a year ago and now I have no such concerns. What problems is Trustmary solving and how is that benefiting you? I'm collecting feedback from our B2B and B2C ...
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AU
Anonymous User
05/20/21
"Easy to use and collect feedback"
What do you like best about Trustmary? With Trustmary app it's easy to collect feedback from our customers. With automation we don't forget to ask feedback from every customer. What do you dislike about Trustmary? Sometimes you need to think how you can do something with the app that you want it to do but eventually I find what i need from the app. What problems is Trustmary solving and how is that benefiting you? We get a lot more positive feedback now with Trustmary. Trustmary also makes ...
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NK
Ninni K
03/23/21
"Great tool for gathering feedback and to calculate NPS - would recommend!"
What do you like best about Trustmary? Easy to collect feedback from our clients. Surveys are very easy to build. I like personally like the simple dashboard where you can see right away your NPS, the people that recommend your services etc. What do you dislike about Trustmary? I would prefer more features for the widget that you can add to your website. But that's probably already possible with some coding skills ;) What problems is Trustmary solving and how is that benefiting ...
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TT
Tomi T
03/22/21
"Great service solution!"
What do you like best about Trustmary? The solution is easy to use, and you don't need to be IT-guru to use the product. What do you dislike about Trustmary? The product is quite ready for use. It might need some advanced tools to some organizations, but to us (medium-sized company) it suits well. Recommendations to others considering Trustmary: Great solution for companies that want to get easily feedback, and thus use that feedback in their marketing! What problems is Trustmary solving ...
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KS
Kimmo S
03/20/21
"Everyting is ok !"
What do you like best about Trustmary? Simple to use, interface has nothing extra that I don`t need What do you dislike about Trustmary? There is nothing that is dislike at the moment What problems is Trustmary solving and how is that benefiting you? We want toknow what are our rates among customers
OV
Oskari V
03/19/21
"Great software with some minor flaws"
What do you like best about Trustmary? Integration with HubSpot is essential feature. What do you dislike about Trustmary? I would like to analyse more forms/questionnaire. Sorting of answers could be more intuitive. What problems is Trustmary solving and how is that benefiting you? Trying to find most effortless way to get feedback from my work. Hubspot integration works well with that!
EK
Eemi K
02/18/21
"Trustmary is very easy to use and provides excellent methods of gathering feedback and showing them."
What do you like best about Trustmary? Setting up the system is super easy and you access via a browser. Basically you can gather first feedback in an hour. And another hour to publish reviews/feedbacks to your website. The whole process is done easy, clear and simple but still support full customization. I like that with Trustmary we have a great system for feedback and as addition we can show it to the world and generate more sales with it. What do you dislike about Trustmary? At the ...
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JT
Joel T
02/09/21
"Eye-opening insight in with illustrative dashboard"
What do you like best about Trustmary? I like how the customer feedback just appears for on the front page. From there I can instantly utilize the feedback to provide social proof on my landing page. That saves my time. What do you dislike about Trustmary? I would like to see other possible ways for measuring customer satisfaction beside NPS also. The overall view would be more holistic. What problems is Trustmary solving and how is that benefiting you? Our customers tend to remain silent ...
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AU
Aarno U
01/30/21
"Used Trustmary 2 years"
What do you like best about Trustmary? The surveys are easy to build and update. To send the surveys from service is easy and helpful. What do you dislike about Trustmary? The diagrams about reaults should be more versatile. Recommendations to others considering Trustmary: I recommend to try it! What problems is Trustmary solving and how is that benefiting you? To gain more customer feedback and recommendations. To get the NPS score from customers.
MK
Mika K
01/20/21
"Greenfox - plastics industry b2b"
What do you like best about Trustmary? Easy deployment for "Average-Joe", easy way to gather customer satisfaction and effective tool for marketing. What do you dislike about Trustmary? Maybe some more visuality for control panel. What problems is Trustmary solving and how is that benefiting you? Systematic and easy way to gather customer NPS. Same tool for employer NPS.