8.9
Spot Score
Engage customers in real-time with Truly.
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Starts from $55/User/Month when Billed Yearly
Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience of both desktop and mobile apps. The ability to switch phone numbers based on call purposes and the feature to listen to and participate in colleague's calls are ...Read more
Reliable metadata flow to CRM, enhancing efficiency.
Desktop and mobile app availability for on-the-go usage.
Easy dialing feature and user-friendly interface for seamless calls.
Strong integration with Salesforce for efficient workflow and tracking.
Intimidating richness of features for new users without adequate support.
Limited customization options and marketplace for advanced functionalities.
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Showing 71-80 out of 150
CI
Consultant in Computer Software
07/30/18
"Truly review"
What do you like best? I like that the conversations are recorded so that the user can go back and listen to the call and ascertain if something was missed.
JL
Jean-Claude L
07/27/18
"Seamless and smart"
What do you like best about Truly? The thing I love most about Truly is how easy it is to use. Click-to-dial within Salesforce is extremely helpful and increases our productivity rate tremendously. I'd also say the support is superb, their team is always right on top of whatever issues we might be having and addressing it in record time.
JM
Jennifer M
06/28/18
"Easy to use and fool proof"
What do you like best about Truly? Truly has amazing support. If I had a question the team got back to me quickly or sent a well-written article to help me out. If it wasn't for that I would have given up because this was my first time using a software like Truly and I needed a boost to get started. I love that you can choose your number, it records your calls and easily sends them to Salesforce - there is no guessing if it actually sent too. The team also loves constructive feedback
JC
Julia C
05/29/18
"Easy to personalize to your business needs"
What do you like best about Truly? Truly is a great tool for our business. There are many features like monitor and whisper mode that can be used for training, as well as integrating with Salesforce so information is easily accessible by all team members. They constantly ask for feedback and follow up when they've addressed the issue you may have experienced. They are constantly improving, which is important to me. Not that I feel there's much that needs to be improved, but rather they care ...
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TJ
Timothy J. R
05/21/18
"Truly Telephony Heaven"
What do you like best about Truly? Truly stood out against its competitors throughout the sales process. Everyone was very professional and accomadating but where Truly shined was their customer support. I have never had to wait longer than 20 minutes for a reply.
ZC
Zach C
05/21/18
"Truly amazing"
What do you like best about Truly? I like how consistently truly works. It's a product I can rely on What do you dislike about Truly?
AM
Allan M
05/17/18
"Such Great Customer Support"
What do you like best about Truly? I loved that I was able to get my questions answered and Anya was very quick to respond even if she was busy! What do you dislike about Truly?
CW
Cam W
03/21/18
"Great Product, Great Support!"
What do you like best about Truly? Truly does a great job of streamlining my day to day process when calling customers. I no longer need to spend time confirming that my calls/texts are being logged, but instead can utilize Truly's recording feature, and learn from other colleagues by listening in to their phone calls. The customer support + team is also great, making it very easy to get real-time answers and support when needed!
RB
Rex B
03/09/18
"Google Voice for Grown-Up Businesses"
What do you like best about Truly? Many entrepreneurs and small businesses use Google Voice (even when it was Grand Central), but the sound quality is often lacking and it fails miserably when your business grows and you need multiple people using the same "business" line. We have a distributed business and did not want to mess with VOIP phones (or even extra hardware for that matter), USB Headsets, etc. I also never wanted to miss a call from clients or prospects and I wanted all of the ...
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NG
Nick G
03/09/18
"Awesome product, Awesome service"
What do you like best about Truly? Reliable, customizable, mobile friendly! What do you dislike about Truly?
