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8.9/10

Spot Score

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

4.6

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Starts from $55/User/Month when Billed Yearly

Truly Reviews & Ratings

4.6

Excellent

Based on 104 ratings & 150 reviews

Rating Distribution

Excellent

(114)

Very Good

(26)

Good

(6)

Poor

(4)

Terible

(0)

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Showing 31-40 out of 150

JL

Jean-Claude L

07/27/18

5 out of 5

"Seamless and smart"

What do you like best about Truly? The thing I love most about Truly is how easy it is to use. Click-to-dial within Salesforce is extremely helpful and increases our productivity rate tremendously. I'd also say the support is superb, their team is always right on top of whatever issues we might be having and addressing it in record time.

JM

Jennifer M

06/28/18

5 out of 5

"Easy to use and fool proof"

What do you like best about Truly? Truly has amazing support. If I had a question the team got back to me quickly or sent a well-written article to help me out. If it wasn't for that I would have given up because this was my first time using a software like Truly and I needed a boost to get started. I love that you can choose your number, it records your calls and easily sends them to Salesforce - there is no guessing if it actually sent too. The team also loves constructive feedback

TJ

Timothy J. R

05/21/18

5 out of 5

"Truly Telephony Heaven"

What do you like best about Truly? Truly stood out against its competitors throughout the sales process. Everyone was very professional and accomadating but where Truly shined was their customer support. I have never had to wait longer than 20 minutes for a reply.

AM

Allan M

05/17/18

5 out of 5

"Such Great Customer Support"

What do you like best about Truly? I loved that I was able to get my questions answered and Anya was very quick to respond even if she was busy! What do you dislike about Truly?

CW

Cam W

03/21/18

5 out of 5

"Great Product, Great Support!"

What do you like best about Truly? Truly does a great job of streamlining my day to day process when calling customers. I no longer need to spend time confirming that my calls/texts are being logged, but instead can utilize Truly's recording feature, and learn from other colleagues by listening in to their phone calls. The customer support + team is also great, making it very easy to get real-time answers and support when needed!

NG

Nick G

03/09/18

5 out of 5

"Awesome product, Awesome service"

What do you like best about Truly? Reliable, customizable, mobile friendly! What do you dislike about Truly?

RB

Rex B

03/09/18

5 out of 5

"Google Voice for Grown-Up Businesses"

What do you like best about Truly? Many entrepreneurs and small businesses use Google Voice (even when it was Grand Central), but the sound quality is often lacking and it fails miserably when your business grows and you need multiple people using the same "business" line. We have a distributed business and did not want to mess with VOIP phones (or even extra hardware for that matter), USB Headsets, etc. I also never wanted to miss a call from clients or prospects and I wanted all of the ...

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EP

Ellie P

03/08/18

5 out of 5

"Truly has made my day to day calls so much easier and more enjoyable! "

What do you like best about Truly? The ease of use -- the fact that you can click on the # in Salesforce and that it automatically records the call saves so much time!

SB

Sam B

03/07/18

5 out of 5

"I have nothing but positive feedback for Truly!!"

What do you like best about Truly? Really like how Truly integrates with Salesforce and how easy it is to make calls off of Truly. Love how seamlessly Truly records calls and I can listen to my calls moments after to recap.

UI

User in Marketing and Advertising

03/07/18

5 out of 5

"I love how easy it is to connect with my clients"

What do you like best? I love the fact of the click to dial and how quickly I can leave my notes and move onto the next call