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8.9/10

Spot Score

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

4.6

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Starts from $55/User/Month when Billed Yearly

Truly Reviews & Ratings

4.6

Excellent

Based on 104 ratings & 150 reviews

Rating Distribution

Excellent

(114)

Very Good

(26)

Good

(6)

Poor

(4)

Terible

(0)

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Showing 21-30 out of 150

EG

Eric G

04/08/20

5 out of 5

"Truly Support Is Great"

What do you like best about Truly? Whenever I was having a connectivity issue with Truly the support team was there to help. It was easy to Chat them about the issues I was having and they would provide feedback on how to fix the problem. Very responsive team with great insight.

RD

RJ D

04/08/20

5 out of 5

"Truly- A user friendly software with a powerful set of features"

What do you like best about Truly? The call quality is something I never have to worry about and the quality of recordings is great for review. This tool helps my team uplevel our skills as account managers.

AU

Anonymous User

03/05/20

5 out of 5

"Truly experience has been AMAZING"

What do you like best about Truly? Truly's phone system is very convenient to use whether it's the laptop application or the mobile version. What do you dislike about Truly?

AI

Administrator in Program Development

03/05/20

5 out of 5

"Truly experience has been AMAZING"

What do you like best? Truly's phone system is very convenient to use whether it's the laptop application or the mobile version.

AU

Anonymous User

03/02/20

5 out of 5

"Solid phone system and company"

What do you like best about Truly? The applications and the support. I love having a clean desktop and mobile application that keeps all of the conversations and call information in a format that is reminiscent of iOS, and familiar to most users out of the box. The desktop application integrates with our salesforce for data syncing, and works seamlessly for our purposes. The next huge pro for us is that Truly supports their own product. There is a chat built directly into the desktop ...

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AI

Administrator in Marketing and Advertising

03/02/20

5 out of 5

"Solid phone system and company"

What do you like best? The applications and the support. I love having a clean desktop and mobile application that keeps all of the conversations and call information in a format that is reminiscent of iOS, and familiar to most users out of the box. The desktop application integrates with our salesforce for data syncing, and works seamlessly for our purposes. The next huge pro for us is that Truly supports their own product. There is a chat built directly into the desktop application to ...

Read more

AR

Avi R

02/28/20

5 out of 5

"Truly nailing the first impression!"

What do you like best about Truly? The call quality of truly helps you set the right impression with prospects. Call quality is one of the first things prospects pick up on. The moment a poor impression is set, you have too many things working against your team and company brand. As a sales professional and a trainer, I've realized both sides of a call need to be flawless. If your sales reps are battling call quality, their role immediately becomes increasingly difficult when credibility is ...

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AU

Anonymous User

07/09/19

5 out of 5

"A must have tool for sales professionals"

What do you like best about Truly? The texting feature is incredible -- I wish I had it at my last role. It has made it exponentially easier to reach out to prospects that have gone quiet, and is easier than balancing gchat, whatsapp, etc!

UI

User in Computer Software

07/09/19

5 out of 5

"A must have tool for sales professionals"

What do you like best? The texting feature is incredible -- I wish I had it at my last role. It has made it exponentially easier to reach out to prospects that have gone quiet, and is easier than balancing gchat, whatsapp, etc!

RM

Rachel M

05/06/19

5 out of 5

"Truly Wonderful!"

What do you like best about Truly? Truly is so easy to use! You can record calls, transfer, add notes, and get email scripts of any voicemails. I love how I don't have to give out my personal cell phone number - but the Truly app lets me take my business phone with me on the go too. My favorite aspect is that I can take notes during my call in Truly and they will log automatically in Salesforce under that call - HUGE time saver! Great because it goes through wifi so even if you don't have ...

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