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8.9

Spot Score

Truly - Call Center Software

Truly Reviews in April 2025: User Ratings, Pros & Cons

Engage customers in real-time with Truly.

4.6

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Truly Reviews & Ratings

4.6

Excellent

Based on 104 ratings & 150 reviews

Rating Distribution

Excellent

(114)

Very Good

(26)

Good

(6)

Poor

(4)

Terible

(0)

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Showing 21-30 out of 150

AU

Anonymous User

05/21/20

4.5 out of 5

"Great solution to call prospects and get numbers dialed quickly and efficiently."

What do you like best about Truly? How you can just click the number you want to call and it calls. What do you dislike about Truly?

BS

Bonnie S

05/14/20

5 out of 5

"I love Truly!"

What do you like best about Truly? -ability to take notes -ease of syncing with salesforce

JF

Jackie F

05/06/20

4.5 out of 5

"Tracking your Sales Calls"

What do you like best about Truly? I love how you are able to listen to other colleagues calls while training. That live feature helped me significantly when I was training. I also like that you can see who is actively on a call.

NP

Nick P

05/05/20

5 out of 5

"Works well on my Macbook and offers a variety of options for calling."

What do you like best about Truly? I like the speed of the UI, the recording calls feature and the option to call using my phone or MacBook. What do you dislike about Truly?

DK

David K

04/22/20

5 out of 5

"Truly is truly AMAZING!"

What do you like best about Truly? As an avid user of Salesforce, Truly's seamless integration makes it easy to log and review calls with little effort. This is a huge time saver for us! Additionally, the ability to funnel calls to my mobile device ensures I'll never miss a meeting!

AU

Anonymous User

04/21/20

1.5 out of 5

"Not my favorite tool"

What do you like best about Truly? That you can jump in on other people's calls to listen or participate. There apparently is a salesforce integration, if this was fully functional it'd be great. You also can listen to calls.

UI

User in Consumer Services

04/21/20

1.5 out of 5

"Not my favorite tool"

What do you like best? That you can jump in on other people's calls to listen or participate. There apparently is a salesforce integration, if this was fully functional it'd be great. You also can listen to calls.

TS

Taylor S

04/15/20

5 out of 5

"A Truly User"

What do you like best about Truly? Truly is great because it easily integrates with Salesforce to track my activity - both calls and texts. I also love the voicemail drop feature, as well as the mobile app that syncs flawlessly with my iPhone.

EG

Eric G

04/08/20

5 out of 5

"Truly Support Is Great"

What do you like best about Truly? Whenever I was having a connectivity issue with Truly the support team was there to help. It was easy to Chat them about the issues I was having and they would provide feedback on how to fix the problem. Very responsive team with great insight.

RD

RJ D

04/08/20

5 out of 5

"Truly- A user friendly software with a powerful set of features"

What do you like best about Truly? The call quality is something I never have to worry about and the quality of recordings is great for review. This tool helps my team uplevel our skills as account managers.