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8.2

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Tripleseat - CRM Software

Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

Tripleseat emerges as a standout platform in the world of event and venue management software, receiving widespread praise for its intuitive design and robust functionality. Its user-friendly interface, combined with features like integrated reporting, lead tracking, and efficient proposal generation, has transformed workflows for many event managers and sales ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 71-80 out of 330

AU

Anonymous User

11/26/19

3.5 out of 5

"Tripleseat"

What do you like best about Tripleseat? We took this tool for a test drive and like the interface. Very engaging. Good ability in managing the overall scope of the event. What do you dislike about Tripleseat? I would like to be able to duplicate events over a number of days. Recommendations to others considering Tripleseat: Awesome tool, very capable of event management. What problems is Tripleseat solving and how is that benefiting you? Very user friendly. I can customise a lot the ...

Read more

KJ

Kadeeja J

10/24/19

4 out of 5

"Gather: event booking made easy, with a couple of shortcomings. "

What do you like best about Tripleseat? I like how Gather is easy to use most of the time and the calendar can be synced on all platforms! What do you dislike about Tripleseat? I dislike that gather makes you send separate emails for payment, approval of the event, etc. I wish It was all in one section to check off and they sent the event owner all of it in one and send them reminders. What problems is Tripleseat solving and how is that benefiting you? I am given the opportunity to easily ...

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CB

Callie B

10/23/19

5 out of 5

"Gather is an amazing system for Event Planners! "

What do you like best about Tripleseat? I love how easy it is to find all of your events on your calendar. Its also easy to share it with other people. The preview of the proposal function is my favorite. Its so great that I can give my customers an actual proposal with all fees including tax. Its also very pleasing to the eye and I dont feel uncomfortable showing our clients the gather interface. What do you dislike about Tripleseat? I wish the date on the top of the event page would state ...

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AU

Anonymous User

08/24/19

5 out of 5

"All encompassing platform "

What do you like best about Tripleseat? Tripleseat has made it easy for us to manage our venue bookings, detail our BEO’s, track our revenue, schedule staff, and communicate with clients, all in one platform. It's AMAZING. What do you dislike about Tripleseat? Nothing! Their customer service is quick and responsive and they handle any troubleshooting I may need! Recommendations to others considering Tripleseat: Do it! Though it can be costly, the projected revenue, the ease of bookings, the ...

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AU

Anonymous User

08/16/19

4 out of 5

"Events made easy"

What do you like best about Tripleseat? I really like how everything is incredibly organized via color code, as well as the 'tasks' feature, which helps me to stay on top of deadlines for clients What do you dislike about Tripleseat? The formatting of tripleseat can be limiting- copy & paste completely erases the original formatting of what you are inputting, so having to manually type everything can be tedious. What problems is Tripleseat solving and how is that benefiting you? I am soving ...

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AU

Anonymous User

04/25/19

4.5 out of 5

"Great way to coordinate events!"

What do you like best about Tripleseat? Very organized, thorough, and easy to get the hang of. I love that they offer webinars to users so we can learn everything Tripleseat has to offer. What do you dislike about Tripleseat? There are a few things that could be made simpler, such as adding additional hosts to an event or accessing all the hosts’ contact information - it sometimes gets confusing What problems is Tripleseat solving and how is that benefiting you? Tripleseat has made it easy ...

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SW

Shauna W

03/12/19

5 out of 5

"Great program!"

What do you like best about Tripleseat? Tripleseat has been a fantastic platform for our event/catering company and allows us to keep our many events and locations organized and I would definitely recommend it to other companies like ours. It also helps us keep our clients and our communication with them organized and easy to find! What do you dislike about Tripleseat? While I love the program, I feel there are so many facets and capabilities of it that I do not know about or that are not ...

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KB

Kimberly B

12/07/18

5 out of 5

"One of my favorite services!"

What do you like best about Tripleseat? There are so many great features of Tripleseat, but my favorite is being able to upload documents to each event. We use it for event layouts, planner timelines, etc. and all of our employees can access the documents from their desktop or mobile device. What do you dislike about Tripleseat? Honestly, most of the things I have disliked about Tripleseat in the past have become things they've actually implemented =) What problems is Tripleseat solving and ...

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AU

Anonymous User

11/04/18

5 out of 5

"Tripleseat for Event Sales"

What do you like best about Tripleseat? I like how user friendly Tripleseat is. I tell all of my new trainees, it's setup so well that if you stare at it long enough, you'll probably figure out how to do what you are trying to do. It's very easy to teach yourself to be successful with Tripleseat, and they have additional trainings that are both Tripleseat specific and industry based to bring your game up another level. What do you dislike about Tripleseat? I don't like how I end up opening ...

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AU

Anonymous User

07/02/18

4.5 out of 5

"Good Overall"

What do you like best about Tripleseat? Lead generation/messaging is easy to use and document What do you dislike about Tripleseat? Wish you could have different colours for different venues to specify on the calendar What problems is Tripleseat solving and how is that benefiting you? No business problems - great to have all leads come through website.