8.2
Spot Score
Revolutionize your event planning with Tripleseat!
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Tripleseat offers custom pricing plan
Tripleseat emerges as a standout platform in the world of event and venue management software, receiving widespread praise for its intuitive design and robust functionality. Its user-friendly interface, combined with features like integrated reporting, lead tracking, and efficient proposal generation, has transformed workflows for many event managers and sales ...Read more
User-friendly interface that simplifies event management tasks, even for non-technical users.
Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.
Speeds up client communication and response times with customizable email templates and centralized messaging.
Email communication issues, with messages sometimes landing in spam or being confusing for clients.
Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
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AU
Anonymous User
09/01/20
"Highly recommend TripleSeat"
What do you like best about Tripleseat? This software is the easiest to use in the industry. It is intuitive and offers hyperlinks for events that are changed in real time. Definitely saved me time every week once we switched over. What do you dislike about Tripleseat? So far I haven’t found anything to dislike Recommendations to others considering Tripleseat: Get it! What problems is Tripleseat solving and how is that benefiting you? Time management.
KE
Kelly Erin G
08/29/20
"Incredible Event Tool For Restaurants"
What do you like best about Tripleseat? The intuitiveness of the software as well as the ability to customize it to our own - we have been able to make changes that are brand specific making it super relevant to our field teams. Additionally, it makes the training aspect of it a lot less strenuous. Managing events & catering orders for over 200 restaurants, TripleSeat is our #1 tool! What do you dislike about Tripleseat? I wish the reporting was better from a CRM standpoint - the ...
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SD
Sarah D
08/28/20
"Easy to use, much-needed software for our small business"
What do you like best about Tripleseat? Easy to use, super customizable, built in reminders, reporting function What do you dislike about Tripleseat? Nothing that I can think of other than not having an app. What problems is Tripleseat solving and how is that benefiting you? Kept on top of our business leads with greater efficiency. Reporting functionality that I would not be able to do with Google.
MC
Morgan C
07/22/20
"Events and Marketing Manager"
What do you like best about Tripleseat? Gather is a great organization tool, that streamlines team communication for the hospitality and restaurant industry. The customer service is exquisite and are always quick to update our menus! What do you dislike about Tripleseat? Training webinars are only on Wednesdays. Recommendations to others considering Tripleseat: Gather is user friendly and our customers love the clear information they receive with each proposal and contact. What problems is ...
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V
Virgie
07/13/20
What I think about Tripleseat
PROS: With Tripleseat, items are organized according to color. I am also on top of client deadlines, thanks to the tasks feature. CONS: It would be great to improve the formatting of Tripleseat so I don't have to manually type items and instead able to copy and paste what I need to add.
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Owen
06/30/20
Events marvel
PROS: I like that Tripleseat is user-friendly because the UI is easily understood. If you need further info and training, tutorials are available online. The FAQs and YouTube videos helped me understand Tripleseat more. CONS: It would be very nice if the notifications are also available for when you are setting a financial goal or going over budget. It's frustrating, but to be fair it doesn't really keep us from going about what we need to do. This doesn't make me like Tripleseat any less.
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Norval
06/18/20
Tripleseat is my favorite!
PROS: I like that I'm able to upload documents for each event on Tripleseat. We use it for all-things events, from layout to planner and timelines. The best part is that everyone in the team has access to their mobile and desktop devices too! CONS: They're able to improve on all the things I didn't like in the past, so I'm pleased they're open to feedback.
AU
Anonymous User
02/05/20
"Great tool for venues"
What do you like best about Tripleseat? (a) Simple UI (b) Outstanding Customer Support - the best I've ever dealt with by far (c) Reliable What do you dislike about Tripleseat? Not a downside per se, but it doesn't have a CRM, so it's not a one-stop-shop. What problems is Tripleseat solving and how is that benefiting you? Gather is great for capturing conversations with clients in centralized, team-transparent way and for keeping track of the financials and documents associated with an ...
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AU
Anonymous User
12/12/19
"Good for Sales & Events"
What do you like best about Tripleseat? The ease of use. The interface is simple to understand, and there are a lot of tutorials online if you need some training. I was able to hop on youtube (the FAQ section is also helpful) and walk through several tutorials which really helped me learn the tool better. What do you dislike about Tripleseat? you can't set up notifications easily which would be nice! I would enjoy it more if you had to ability to easily set up notifications so that you can ...
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AS
Ashely S
12/10/19
"Triple seat- Increasing productivity!"
What do you like best about Tripleseat? The user-interface is surprisingly easy and you can train anyone to take charge of it. The customer support and the onboarding team makes the user experience even better. What do you dislike about Tripleseat? When using triple seat for the communication with the clients, the messages often goes to the spam which often creates the issues between us and the clients. Recommendations to others considering Tripleseat: They should improve the messaging ...
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