Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

"Tripleseat sees the needs of it's users!"

What do you like best about Tripleseat? Access anywhere Extremely user friendly Process payments and refund them quickly Lots of tutorials Quick live support for issues with account or troubleshooting An overall great product that has an incredible value with a great team behind it! What do you dislike about Tripleseat? The discussions tabs aren't user friendly and often get caught in client's spam emails lead management could be better General reporting could use some more user friendly ...

"The system I've been searching for a decade"

What do you like best about Tripleseat? I've been using the software for the last five years and adore it. It's easy to set up, make changes to our offerings and prices, and allows my team to run our event space more efficiently than using spreadsheets and emails. The fact that you can have an unlimited number of users means that I can add all the team members who need to be in the system and not worry about additional fees being racked up as we grow - that's awesome! Finally, the customer ...

"I absolutely love Tripleseat!"

What do you like best about Tripleseat? I love how user friendly it is to use. The features are super easy to understand and it's truly optimized perfectly for Event Planners. What do you dislike about Tripleseat? I dislike that guests are able to place leads for past dates, and that you can even contract a past date. I also dislike that you are not able to enter the actual guest count in an area thats measurable What problems is Tripleseat solving and how is that benefiting ...

"HIGHLY RECCOMMEND!!!"

What do you like best about Tripleseat? Very user-friendly for the manager and the client. The support team is so quick and easy to work with What do you dislike about Tripleseat? There isn't much, honestly. If I had to pick something, it would be that I wish I could automate emails to send out at certain times for me What problems is Tripleseat solving and how is that benefiting you? We needed a system with our notes and client contacts in the same place as contracts and financials. Also a ...

"Tripleseat is the most user friendly, efficient system for event ever created!"

What do you like best about Tripleseat? The ease of use and tracking are tied. I love how quick I can book an event and the reports I can pull from our history. I've used several other systems but none compare! What do you dislike about Tripleseat? Some usage variances make it challenging to track same time last year which I have to do manually. Also, we have our own way of tracking when an event turns definite, which skews some reports, but it's the only way we can track where events stand ...

"The best event assistant!"

What do you like best about Tripleseat? I love the functionality that TripleSeat provides and the new offerings they continuously update for a more productive and efficient user face. I've used a few venue booking platforms over the last five years, and this is my favorite. What do you dislike about Tripleseat? I wish there were a way to save attachments from the email discussion board to be referenced more easily by clients or guests instead of weeding through an email chain of 40 emails ...

"Seamless Event Bookings"

What do you like best about Tripleseat? Tripleseat has numerous features that save me time and make booking events easy and streamlined. Not to mention their OpenTable integration has become a true time saver! What do you dislike about Tripleseat? I do wish when creating the contracts and BEOs the count that needs to be on a BEO for the kitchen did not appear on the contract. I wish there was an easy way to hide this from the client. What problems is Tripleseat solving and how is that ...

"Tripleseat manages our calendar, sales effort & internal documents well, despite certain limitations"

What do you like best about Tripleseat? Helps me stay organized and on top of leads. What do you dislike about Tripleseat? Tripleseat could be better at incorporating/using word processing and reports. What problems is Tripleseat solving and how is that benefiting you? Capturing and responding to inquiries & leads.

"Very helpful and haas helped us be more organized and take on more events"

What do you like best about Tripleseat? It is pretty easy to use and has helped us stay organized and take on even more clients. What do you dislike about Tripleseat? Like any technology, it has its days, but nothing in particular. What problems is Tripleseat solving and how is that benefiting you? How to stay organized and keep our responses fast.

"Event Management Platform"

What do you like best about Tripleseat? I enjoy how easy it makes planning events, getting leads, BEO generation, and everything all in one place What do you dislike about Tripleseat? Many emails from tripleseat go to leads junk mail and they think we are ignoring them. Sometimes tripleseat lags and is slow, makes it difficult to work. What problems is Tripleseat solving and how is that benefiting you? Event planning tools all in one place.