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8.2

Spot Score

Tripleseat - CRM Software

Tripleseat Reviews in April 2025: User Ratings, Pros & Cons

Revolutionize your event planning with Tripleseat!

4.3

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Tripleseat Reviews & Ratings

4.3

Very Good

Based on 287 ratings & 330 reviews

Rating Distribution

Excellent

(229)

Very Good

(80)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

Tripleseat emerges as a standout platform in the world of event and venue management software, receiving widespread praise for its intuitive design and robust functionality. Its user-friendly interface, combined with features like integrated reporting, lead tracking, and efficient proposal generation, has transformed workflows for many event managers and sales ...Read more

Tripleseat pros and cons

  • User-friendly interface that simplifies event management tasks, even for non-technical users.

  • Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.

  • Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.

  • Speeds up client communication and response times with customizable email templates and centralized messaging.

  • Email communication issues, with messages sometimes landing in spam or being confusing for clients.

  • Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.

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Showing 31-40 out of 330

AU

Anonymous User

06/06/23

4.5 out of 5

"Tripleseat has changed the game for us!"

What do you like best about Tripleseat? tracking of sales and conversation, history, "lost" sales What do you dislike about Tripleseat? sometimes goes to "other" folders or spam and guests can't find it easily What problems is Tripleseat solving and how is that benefiting you? over or under booking, and communication

C

Claire

06/05/23

5 out of 5

Tripleseat makes my life so easy :-)

Tripleseat makes my life so easy :-) Every detail has been thought of and the team are always so helpful. Thank you

C

Claire

06/05/23

5 out of 5

Tripleseat makes my life so easy :-)

Tripleseat makes my life so easy :-) Every detail has been thought of and the team are always so helpful. Thank you

PN

Phil Nankivell

06/04/23

5 out of 5

Amazing platform that streamlines the…

Amazing platform that streamlines the sales and events process internally and for guests alike.

CW

Claudia Ward

06/04/23

5 out of 5

A great system with a fantastic support…

A great system with a fantastic support team.

PN

Phil Nankivell

06/04/23

5 out of 5

Amazing platform that streamlines the…

Amazing platform that streamlines the sales and events process internally and for guests alike.

CW

Claudia Ward

06/04/23

5 out of 5

A great system with a fantastic support…

A great system with a fantastic support team.

LO

Laurie O

04/05/23

3.5 out of 5

"Tripleseat has been a pool to help manage and organize events as well as leads and accounts. "

What do you like best about Tripleseat? Events, accounts, contacts, leads-all in one place to keep organized, update event details, and manage contacts. Gather has helped us to elevate the client experience by consolidating a contract, details sheet, and payment form into a cohesive space. What do you dislike about Tripleseat? The user address from where the communication comes from can be confusing to clients and sometimes get sorted to Spam. Our company uses Gather in multiple cities and ...

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BJ

Bobbi Jo B

03/21/23

5 out of 5

"Tripleseat is an amazing product for event planning and catering."

What do you like best about Tripleseat? Tripleseat has improved efficiency for our sales team with the booking process and communication between our restaurants and guests. They worked closely with our team to create exactly what we needed and are extremely responsive to any and all questions. They are continually updating Tripleseat based on their user requests and evolving needs for the business. Frequently asked questions and digital learning are easy to find and understand. Tripleseat ...

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LC

Lou C

03/17/23

5 out of 5

"Event Sales Made Easy!"

What do you like best about Tripleseat? What's best about Tripleseat is the ease of use and thoughtfully designed platform to make it intuitive for entry-level to professional event sales managers to utilize, thus making it an impactful sales tool for leverage customer contracts fast and efficiently. What do you dislike about Tripleseat? As a Senior Sales Leader, I'm always wanting to have access to data in a variety of dashboard and automatted reporting vs. having to data mine and export ...

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